Sr Mgr-Digital Category Performance

Lowe's Companies, Inc.•Mooresville, NC

7d•Onsite

About The Position

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. Your Impact The Sr Mgr-Digital Category Performance is a thought leader responsible for a team who serves as the voice for the digital commerce channel by ensuring accountability in achieving digital business goals through the standardization and optimization of customer, channel and commerce data. This role will track actionable insights to completion with responsible groups, increase online awareness and education across partner teams, identify and create new opportunities to improve the category experience, create operational efficiencies that drive productivity for downstream partners, and deliver projects that will improve category performance on Lowes.com. Work with a Winning Team On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you’ll have the tools, tech, and support needed to advance your skills. Since we’ve been in business for over 100 years, we’ve built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.

Requirements

Bachelor’s degree in business or related field or equivalent years of experience in lieu of education requirement, if applicable
8 years of relevant experience, including experience in online, retail merchandising, vendor management and/or digital marketing
Experience leading teams of direct reports

Nice To Haves

Master’s degree
MBA or related field

Responsibilities

Lead a team of analysts in the U.S. and Bangalore who work through corporate level initiatives and provide category specific support across all merchandising divisions.
Identify improvements to data insights and discover processes with the intent to improve proficiency and reduce effort in data management and consumption by creating repeatable and automated processes.
Act as the centralized funnel for all category level data reporting requests and needs. Work with technology DACI as primary partner for new and incremental needs.
Champion digital priorities and focus areas with digital business and partner teams.
Effectively communicate with different audiences, often executive leadership, both written and verbally. Lead building of materials that are shared with stakeholders and regularly present those to different audiences.
Drive continuous improvement by providing insights based on the review of weekly category performance reporting. Stay updated on performance to share these insights and resulting actions with senior cross-functional leadership.
Provide continuous, open feedback and mentorship to team members to encourage their growth and assist them in learning new tools, skills and techniques. Train and develop the talent necessary to achieve stated objectives while providing meaningful development opportunities for succession planning.
Use insights, competitive benchmarking and previous experience to define strategies for delivering assigned portfolio of work. Define multi-year roadmap for assigned portfolio of work.
Ensure the digital data strategy aligns with and supports the digital category team’s needs, objectives and standards. Partner across customer intelligence teams to ensure compliance with established data analytics processes, roles, quality criteria and performance metrics.
Foster the analysis and distillation of category- and brand-specific complex digital data sets to identify trends, patterns and insights that inform business decisions and strategy.