Sr. Merchandise Planner

Crocs, Inc.•Westwood, MA

9d•$98,000 - $110,000•Hybrid

About The Position

Crocs, Inc. is seeking a Sr. Planner, Amazon & eTail, a high-impact role responsible for driving demand and inventory planning across one of the company's key digital businesses. This individual will lead the planning process for Amazon while supporting key eTail accounts, ensuring the right forecasts, inventory investments, and in-season actions are in place to deliver profitable growth, strong in-stock performance, and healthy inventory productivity. This role sits at the center of Sales, Finance, Merchandising, Demand Planning, Supply Planning, and Digital Marketplace teams, translating customer strategies and market opportunities into actionable revenue, unit, and inventory plans. The ideal candidate is energized by data-driven decision making, thrives in a fast-moving digital environment, and enjoys influencing cross-functional teams to solve complex business challenges and unlock growth opportunities.

Requirements

Bachelor’s degree in Business, Supply Chain, Analytics, or a related field preferred.
At least 5+ years in planning OTB / Demand within a digital environment; highly desirable to be within an Omni Channel setting particularly in the apparel / footwear business.
Direct-to-consumer experience preferred, preferably in ecommerce.
Understanding of Digital Customer experience and key players (Amazon, Zappos, eBay, etc.)
Understanding of demand, supply, service, and other S&OP / IBP principals.
Strong analytical capabilities using both systemic and Excel based tools.
Validated experience communicating highly involved analytical work to less analytical problem solvers.
Strong social skills shown in a highly collaborative setting.
Extensive experience using Excel, Power BI a plus.

Responsibilities

Create, maintain, and communicate product/account forecast by generating a detailed sales plan by material for each key account.
Collaborate with Sales, Finance, and Merchandising teams to achieve revenue goals.
Support and execute the collaborative account planning process for North America’s key accounts with Sales.
Partner with the sales team to ensure the material level forecast supports the account targets.
Responsible for routine reporting to sales representatives including ATP, channel excess, bookings by season, shipments by month, open orders, etc.
Prepare sales meeting materials and forecast templates for sales representatives to input seasonal plans by assisting the channel team in developing seasonal financial targets.
Roll up data to validate top-down targets.
Manage reconciliation between bottom-up plans and targets in order to monitor and evaluate the performance of account plans.
Analyze POS data to assist Accounts in managing their business—ensuring margin and turn goals are met by identifying opportunities and liabilities in customer inventory.
Monthly and seasonal analysis of account consumption against plan (pre-books and at-once) to then leverage forecast accuracy metrics and customer metrics to drive forecast improvements.
Utilize and measure key category, marketing/merchandising, and customer information as inputs to the planning process.
Conduct quantitative analysis and insights to optimize pre-season planning and manage demand shifts in-season.
Provide input to the development of wholesale planning reporting and analytics activities to ensure account productivity and optimal inventory investment.
Acquire a deep understanding of demand drivers and ensure that plans are calibrated accordingly.
Compile quarterly hindsight reports by account for use in future assortment planning and replenishment forecasting.
Develop, maintain, and assess the financial health of the account plan (season/monthly levels).
Work closely with Demand Planning to understand inventory risks and opportunities.
Ensure that Supply Planning constraints are appropriately accounted for in the Sales Forecast.
Provide an executive overview of the plans to the merchandising, planning, and management teams, identifying deviations, potential risks, or opportunities in the business.
Develop and update seasonal account profiles collaboratively with internal and external teams.