Sr. Medical Admin Secretary, Southbridge General Surgery, 40 Hours, Days

UMass Memorial Health•Southbridge, MA

19h•Onsite

About The Position

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Requirements

High School diploma.
6-12 months additional specialized medical secretarial/medical office training.
2-3 years of medical secretarial/administrative support experience.
Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.
Requires a High School diploma, additional specialized medical secretarial/medical office training and 1-2 years of medical secretarial/administrative support experience.
Software used: Word processing, spreadsheet, Medi-Tech, IDX, Lynx, etc.

Responsibilities

May perform duties to coordinate medical office activities and staff as assigned, to include training, and scheduling the work of assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance.
Transcribes medical reports for physicians from dictation. Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style.
May attend meetings in capacity of recording secretary. Distributes meeting agenda and minutes.
May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs.
Composes, or selects standard form letters for physicians’ response to routine inquiries and procedures, such as back-to-work authorizations.
Arranges meetings and activities for faculty for the most efficient use of available time. Makes travel arrangements for trips, conferences, etc.
Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc.
Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Maintains, regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.
Transcribes medical reports for physicians from dictation.
Produces correspondence, reports memos, etc. from dictation drafts, models, etc.
Proof reads and corrects material.
Composes, or selects standard form letters for physicians’ response to routine inquiries and procedures, such as back-to-work authorizations.
Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc.
Accurately registers and updates patient information on computer based systems.
Notifies physicians or supervisor of priority items.
Schedules meetings for physicians.
Serves as receptionist.
Greets visitors and/or patients. Ascertains their needs, and provides information as required.
Provides quality customer service.
Receives patient care related visits and phone calls, provides routine information, identifies problem related priorities.
Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician’s guidelines.
Refers matters to appropriate person within department.