About The Position

The Amazon North American Sort Center (NASC) Material Flow Optimization (MFO) Team is looking for a proven technical leader with extensive experience leading projects and programs in applying planning and engineering principles to operations. This would also include developing and implementing process improvement initiatives within the logistics and distribution industry. As a Sr. MFO Operations Engineer, you will work with multiple teams and a broad set of stakeholders including labor planning, operations, network planning, and service performance in designing and improving our expanding network of North American Sort Centers, while challenging the status quo of existing operations. This position requires a firm understanding of engineering principles, planning, forecasting, cost estimating, and process flows along with proven management skills in leading and developing others.

Requirements

  • 7+ years of Microsoft Office products and applications experience
  • 5+ years of directly managing and being responsible for multiple large projects experience
  • 3+ years of leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases experience
  • Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
  • Work flexible schedule including weekends, nights, and holidays

Nice To Haves

  • Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
  • Master's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration, or Master's degree or above in STEM (Science, Technology, Engineering, and Mathematics)
  • Experience in Lean Management, Six Sigma and other operations engineer tools
  • Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
  • Experience with performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
  • Experience in Amazon RME (Reliability, Maintenance, and Engineering), fulfillment operations, or automation deployment environments

Responsibilities

  • Floor layout design strategy and standards
  • Optimized flow modeling
  • Lead cross-functional integration within buildings of new products, services, and operations
  • Lead complex, high-visibility programs with significant business impact
  • Apply engineering principles, develop processes, and improve operations
  • Study operations to optimize and design new tools involving simulation and planning
  • Develop innovative design concepts to improve throughput, facility utilization, and optimize labor
  • Develop strong, productive relationships across peer organization that further our business objectives.
  • Manage complex and quick-turn projects while demonstrating exceptional business judgement.
  • Assess process improvement and transformation opportunities and partner with process owners and stakeholders to scope opportunities, define problem statements and objectives, and structure projects and teams
  • Train, coach, and mentor field Operations teams to empower them with leveraging operations tools and systems to meet daily business needs.
  • Travel up to 50%

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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