Sr Marketing Ops Specialist

Kraken

3d•Remote

About The Position

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Growth Operations team at Kraken values organization, process excellence and rigor. Our Mission is to increase efficiency and drive results in the execution of the overall marketing objectives via strategic planning, infrastructure, repeatable processes, best practices, budgeting and reporting. We relentlessly drive the Growth team forward via ruthless planning & prioritization, orchestration & lethal execution. We leave no stone unturned. No questions unanswered. We take ownership and accountability for every element of our programs. As a team, we address urgency head-on and handle ambiguous situations with calm, clear & open minds. We know the way, go the way and show the way. The opportunity Support end-to-end project management for go-to-market initiatives across products and pods — ensuring smooth planning, clear communication, and efficient execution. Coordinate cross-functional workflows with Design, Brand, Copy, Product, and Compliance — submitting creative briefs, tracking feedback, and keeping deliverables moving on time. Manage operational and administrative processes that keep the Growth engine running — including compliance ticket submissions, contest payouts, and financial support requests Build and maintain systems and documentation that enable team efficiency, including resource centers, internal dashboards, and shared planning tools. Own executional excellence for content and campaign setup — such as building and updating pages in Sanity, managing assets, and maintaining marketing project trackers. Ensure compliance and readiness by coordinating with legal, promotions, and risk teams to process tickets and approvals efficiently. Support data tracking and reporting setup in partnership with Growth and Analytics teams, ensuring key initiatives are measurable and properly instrumented. Maintain team hygiene and transparency across NDAs, contracts, invoices, and other administrative workflows. Continuously optimize processes — identifying opportunities to automate, templatize, or scale recurring operational tasks across pods. Jump in wherever needed — from creating dummy accounts for testing to troubleshooting blockers that slow down execution.

Requirements

4-6 years of experience in marketing operations or project coordination — ideally within a digital-first, global, or fast-paced organization.
Deep understanding of marketing and go-to-market processes, with the ability to drive execution from planning and production through to measurement and optimization
Proven ability to manage multiple projects and priorities simultaneously, maintaining clarity, accuracy, and speed under pressure.
Experience working cross-functionally with teams to keep initiatives moving smoothly.
Familiarity with project management tools (e.g., Asana, Airtable, Jira) and content management systems (e.g., Sanity or similar).
A structured thinker and strong communicator who can organize information clearly and keep stakeholders aligned.
Exceptional attention to detail and follow-through — you notice what others miss.
Comfortable navigating ambiguity, learning new systems quickly, and creating structure in dynamic environments.
A proactive, resourceful attitude — you’re motivated by solving problems, optimizing processes, and helping teams operate more efficiently.
A self-starter with exceptional initiative, who thrives in a fast-paced, distributed environment — finding creative efficiencies and keeping momentum high, no matter the time zone.
Demonstrated experience working with global client bases across North America, the UK, Europe, Canada, and Australia.

Nice To Haves

Prior experience in the crypto industry is preferred — while not required, candidates should have basic understanding of and enthusiasm for the space.

Responsibilities

Support end-to-end project management for go-to-market initiatives across products and pods — ensuring smooth planning, clear communication, and efficient execution.
Coordinate cross-functional workflows with Design, Brand, Copy, Product, and Compliance — submitting creative briefs, tracking feedback, and keeping deliverables moving on time.
Manage operational and administrative processes that keep the Growth engine running — including compliance ticket submissions, contest payouts, and financial support requests
Build and maintain systems and documentation that enable team efficiency, including resource centers, internal dashboards, and shared planning tools.
Own executional excellence for content and campaign setup — such as building and updating pages in Sanity, managing assets, and maintaining marketing project trackers.
Ensure compliance and readiness by coordinating with legal, promotions, and risk teams to process tickets and approvals efficiently.
Support data tracking and reporting setup in partnership with Growth and Analytics teams, ensuring key initiatives are measurable and properly instrumented.
Maintain team hygiene and transparency across NDAs, contracts, invoices, and other administrative workflows.
Continuously optimize processes — identifying opportunities to automate, templatize, or scale recurring operational tasks across pods.
Jump in wherever needed — from creating dummy accounts for testing to troubleshooting blockers that slow down execution.