Marketing Ops Associate

Crux

1d•$110,000 - $140,000•Remote

About The Position

We're hiring our first dedicated Marketing Operations Associate to expand the capacity of our marketing ops function. You'll report directly to the Marketing Operations Senior Lead and work across the full scope of our operations: managing inbound requests from stakeholders, accelerating roadmap projects, maintaining data quality, and building automation that makes the marketing and commercial teams more effective. This role is equal parts execution and problem-solving. On any given day you might be building a HubSpot workflow, enriching a prospecting list in Clay, debugging a data quality issue, or using AI tools to automate a manual process. You'll have real ownership from day one.

Requirements

3-5 years of experience in marketing operations, revenue operations, or a similar function
Strong working experience with HubSpot (or comparable marketing automation platform) you've built workflows, managed properties, created lists, and troubleshot issues. You like building things. You'd rather automate a process than do it manually a third time.
Experience with data enrichment tools like Clay, Apollo, ZoomInfo, or similar platforms
Comfortable with AI-assisted development tools (we use Claude Code extensively) - this is a core part of how we work. You're curious about AI tools and already using them (or want to be). We use AI daily across our workflow and expect this role to as well.
Technical aptitude: you can write basic scripts, work with APIs, use automation platforms (n8n, Make.com, Zapier), and aren't intimidated by JSON or a terminal
Strong data instincts: you notice when something looks off, want to find the root cause, and care about clean data
Ability to manage competing priorities from multiple stakeholders without losing the thread
Clear, direct communication style. You can explain a technical decision to a non-technical stakeholder

Nice To Haves

HubSpot, Marketo, Salesforce, or Clay certifications
Experience in financial services, energy, or B2B marketplace environments
Familiarity with BI/reporting tools (Omni, Looker, Tableau, or similar)
Experience with Linear, Asana, or similar project management tools
Background working with commercial/sales teams in a high-growth environment
Experience building or maintaining lead scoring models

Responsibilities

Own day-to-day marketing operations requests: workflow builds, property management, list creation, campaign setup, and automation troubleshooting in HubSpot
Build and maintain prospecting lists using Clay, Apollo, and HubSpot, including data enrichment, email verification, and segmentation
Support roadmap projects across lead scoring, lifecycle management, attribution reporting, data hygiene, and system integrations
Use AI tooling (Claude Code) to accelerate builds, write scripts, analyze data, and automate repetitive work
Maintain and improve data quality across our CRM: deduplication, standardization, enrichment, and property governance
Build and optimize HubSpot workflows, sequences, and automation for both marketing and commercial teams, including outbound sequence setup, enrollment criteria, audience building, and performance reporting
Support reporting and attribution analysis, helping stakeholders understand pipeline influence and campaign performance
Partner with Growth, Commercial, and Partnerships teams to translate their needs into operational solutions
Document processes, maintain internal wikis, and help establish repeatable playbooks for common operations