Sr. Manager, Workforce Planning Transformation

Visa•Austin, TX

1d•Onsite

About The Position

Visa is seeking a Senior Manager, Workforce Planning Delivery to lead execution and delivery of its enterprise-wide Strategic Workforce Planning (SWP) transformation program. The role will support the modernization of how Visa plans, develops, and optimizes global workforce capabilities, with AI agents at the core of operations. The position focuses on strategy execution, organizational transformation, and agile delivery, facilitating workforce planning roadmaps, driving enterprise adoption, and ensuring measurable business outcomes. The role is performed in an office setting and requires travel 5–10% of the time. Work hours vary according to department needs. The position involves sitting and standing at a desk, communicating in person and by telephone, and frequently using standard office equipment such as telephones and computers.

Requirements

At least 8 years of relevant work experience with a Bachelor’s degree, or at least 5 years of experience with an advanced degree (e.g., Master’s, MBA, JD, MD), or 2 years of work experience with a PhD.
Experience driving large transformation programs or strategic initiatives.

Nice To Haves

Experience in Strategic Workforce Planning, HR transformation, or People Analytics initiatives.
Deep understanding of Agile principles, including Scrum, Kanban, and SAFe, and demonstrated ability to adapt them to complex enterprise environments.
Expertise managing large portfolios of programs across strategy, execution, and governance.
Ability to drive operational efficiencies through automation and process redesign.
Experience designing or deploying AI agents and agentic workflows in enterprise processes.
Excellent stakeholder management skills, including the ability to influence and negotiate with internal and external partners at all levels.
Strong verbal and written communication skills, including the ability to simplify and communicate complex issues to executive audiences.
Experience working in a global, matrixed organization.

Responsibilities

Lead end-to-end delivery of the integrated Strategic Workforce Planning transformation program on time, within scope, and on budget.
Translate strategy and priorities into workplans with objectives, milestones, and dependencies.
Coordinate cross-functional delivery across People, Finance, Technology, and regional teams; manage workstream interdependencies while preserving functional ownership and decision rights.
Serve as the central stakeholder coordination point, ensuring alignment, accountability, and clear communication.
Establish and drive program governance, including steering committees, decision gates, escalation paths, and reporting cadences.
Identify, assess, and mitigate risks, while ensuring compliance with Visa policies and regulatory requirements.
Prepare executive-ready performance updates and decision materials for senior leadership.
Embed Agile mindsets and practices into program execution.
Partner with People Technology and product owners to deliver AI-enabled planning capabilities, including AI agents and supporting data foundations.
Lead change management and adoption so planners, People Business Partners, and Finance consistently use new processes and tools.
Maintain visibility into capacity constraints, trade-offs, and investment priorities to optimize resource allocation.
Analyze workforce data, benchmarks, and market trends to identify performance gaps and improvement opportunities that inform transformation priorities.