Sr. Manager, Testing & Cutover

Johnson & Johnson • West Chester, MA

7d • $122,000 - $245,000 • Hybrid

About The Position

The Sr. Manager, Testing & Cutover plays a critical leadership role within Supply Chain & Operations (SC&O) Systems, leading the global testing strategy for complex SAP S/4HANA releases, non-SAP ERP implementations, and DevOps, CI/CD pipeline deployments. This role leads global, cross-functional teams and partners closely with business, IT, quality, compliance, data, and deployment stakeholders to ensure disciplined testing planning, execution, and release readiness. The position is responsible for establishing enterprise-wide testing standards, governance, tools, and SDLC deliverables while driving consistency, transparency, and quality across releases, workstreams, integrated systems, and ecosystem applications. Success in this role requires a strategic leader who can standardize methodology, strengthen release discipline, and accelerate delivery through automation, AI-enabled insights, and risk-based practices in a highly regulated, global environment.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Supply Chain, Business, or a related field.
• 8-10 years of experience leading testing, validation, release, or deployment activities within large-scale ERP or enterprise transformation programs, including significant SAP environments.
• Demonstrated experience leading end-to-end testing for complex SAP S/4HANA releases, non-SAP ERP implementations, or major enhancements across multiple workstreams, regions, and integrated systems.
• Proven experience defining and governing global testing strategies, methodologies, controls, and entry/exit criteria across integration, end-to-end, business simulation, user acceptance, regression, and non-functional testing.
• Strong knowledge of SDLC, test lifecycle management, defect management, release governance, and stage-gate readiness practices in large, matrixed programs.
• Demonstrated leadership of global, cross-functional teams across business, IT, quality, compliance, security, data, and deployment functions.
• Experience managing testing across integrated business processes, interfaces, data migration, reporting, and connected applications.
• Hands-on experience implementing or scaling test management, defect tracking, workflow, and reporting processes using enterprise tools such as Jira and related testing platforms.
• Demonstrated experience driving test automation strategy and adoption, including automated scripting, regression coverage, and repeatable execution aligned to business-critical processes.
• Demonstrated ability to leverage AI-enabled tools, automation, and analytics to improve test design, scripting efficiency, defect analysis, risk identification, reporting, and decision-making.
• Strong analytical, problem-solving, and risk-management capabilities, with demonstrated success identifying, prioritizing, mitigating, and escalating issues and dependencies.
• Strong executive communication, facilitation, and stakeholder-management skills, with the ability to translate complex technical and program risks into clear business implications and decisions.
• Strong knowledge of DevOps Principles, CI/CD pipeline architecture, and test automation engineering.
• Hands on experience with test management tools such as Jira/Xray, HP, ALM, Azure test plans or Zephyr.
• Hands on experience with test automation frameworks such as Selenium, Cypress, Playwright, pytest, JUnit, or equivalent.
• Familiarity with regulatory and compliance testing requirements (SOX, GxP).

Nice To Haves

• Master’s degree (MBA, MS, or equivalent).
• Additional academic concentration or formal training in Quality, Computer System Validation, Regulatory Compliance, Supply Chain Operations, or Program/Project Management is strongly valued.
• Experience in medical device, life sciences, or other highly regulated environments, with exposure to validation, audit readiness, electronic records, and regulatory compliance expectations.
• Experience supporting global or multi-region SAP S/4HANA releases and non-SAP ERP deployments, including coordination across time zones, deployment waves, and regional business requirements.
• Prior people leadership experience, including building, coaching, and developing high-performing testing or release teams in a matrixed environment.
• Working knowledge of Computer System Validation (CSV), GxP, SOX, and audit-support requirements relevant to enterprise system deployments.
• Experience with testing accelerators, automation frameworks, AI-enabled testing or analytics capabilities, and quality engineering practices that improve regression efficiency, traceability, and release confidence.
• PMP, SAP, Agile, or software testing certifications such as ISTQB are a plus.
• AWS/Azure DevOps certifications are a plus.
• Familiarity with infastructure -as-code (Terraform) and containerized environments (Cocker, Kubernetes) in the context of testing.
• Familiarity with enterprise test and delivery tools such as Jira and related test management, traceability, and reporting platforms is preferred.
• Experience using automation, analytics, and AI-enabled capabilities to improve test execution, defect triage, root-cause analysis, reporting, and decision support is highly desirable.

Responsibilities

• Define and lead the global testing strategy for complex SAP S/4HANA releases, non-SAP ERP implementations, and transformation initiatives, ensuring alignment to program objectives, milestones, and go-live readiness.
• Lead global, cross-functional teams across business, IT, quality, compliance, data, security, and deployment to drive integrated test planning, execution, issue resolution, and release readiness across ERP and DevOps workstreams
• Establish and govern enterprise-wide testing standards, methodologies, and controls, including scope management, entry and exit criteria, traceability, defect management, phase-gate approvals, and auditable evidence.
• Own end-to-end test planning and execution across integration, end-to-end, business simulation, system integration, user acceptance, regression, and non-functional testing.
• Integrate automated testing into CI/CD pipelines and oversee the implementation and maintenance of test automation frameworks.
• Ensure comprehensive test coverage across SAP S/4HANA, non-SAP ERP platforms, connected systems, interfaces, data migration, reporting, and cross-system business processes.
• Build and develop a high-performing global testing organization by defining the operating model, resource needs, and ways of working to support multiple releases.
• Drive test automation and quality engineering strategies to improve speed, coverage, repeatability, and control across business-critical processes.
• Leverage AI-enabled tools, automation, and analytics to improve test design, scripting, defect triage, root-cause analysis, risk identification, trend monitoring, and KPI-based decision-making.
• Partner with technology and functional teams to implement scalable testing tools, automation frameworks, and reporting solutions that enhance efficiency, traceability, and auditability.
• Establish testing KPIs, dashboards, and executive reporting to provide clear visibility into readiness, defect trends, risk exposure, coverage, automation effectiveness, and release status.
• Identify and manage testing risks, issues, dependencies, and change impacts, escalating critical decisions and remediation actions as needed.
• Ensure testing activities and deliverables comply with SDLC, validation, quality, and regulatory requirements, supported by complete documentation and auditable evidence.
• Partner with cutover, deployment, and business readiness leaders to ensure testing outcomes support operational readiness, transition planning, and successful go-live execution.
• Drive continuous improvement by standardizing best practices, incorporating lessons learned, and advancing automation, AI-enabled insights, and quality engineering across future releases.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager