Sr Manager, Technical Product Operations – Autodesk Education

Autodesk•Boston, MA

28d•$122,000 - $217,800

About The Position

Autodesk Education is at a pivotal moment in scaling its global impact — reaching millions of students and institutions worldwide. To fully realize this opportunity, we need to ensure that our go-to-market strategy translates into consistent, high-quality execution across every region and customer touchpoint. About the Role We’re looking for a strategic and execution-oriented Sr. Manager, Technical Product Operations to help scale and optimize our global Education business. This role sits at the intersection of business strategy, systems, process design, and operational excellence. You’ll partner across Product, Platform, Operations, Legal, Trust and Customer Technical Success teams to improve efficiency, drive scalable growth and enable high-performing go-to-market operations programs worldwide. This is an opportunity for someone who thrives in fast-moving environments, enjoys solving complex operational challenges, and wants to make a measurable impact on how a global business operates and grows.

Requirements

Proven experience in Product Operations, Product Management, Technical Program Management or Business Operations within a technology or software company
Minimum of 5years people management experience
Strong analytical and problem-solving skills with experience using data to influence decisions and drive operational improvements
Demonstrated success leading cross-functional initiatives in complex, matrixed organizations
Experience improving business processes, scaling operational workflows, and implementing operational best practices
Strong program and project management capabilities with the ability to prioritize effectively in fast-paced environments
Excellent communication and stakeholder management skills, including experience presenting to leadership teams
A systems mindset with the ability to connect strategy, process, tooling, and execution
Comfort navigating ambiguity and driving clarity across teams and initiatives

Nice To Haves

You combine strategic thinking with operational rigor
You enjoy building scalable systems and processes that improve how teams work
You’re highly collaborative and influence effectively across functions and levels
You are energized by solving ambiguous operational problems with data-driven solutions
You balance attention to detail with the ability to move quickly and drive outcomes
You care deeply about operational excellence and customer impact

Responsibilities

Lead and develop a high-performing Product Operations team supporting our Education business globally
Drive operational excellence across critical business functions including: New product and offering introductions, Licensing, entitlement and product access, Customer verification and fulfilment workflows, Sales enablement and process optimization, Data governance and reporting
Lead multiple high-impact initiatives simultaneously while balancing strategic planning with hands-on execution
Build strong relationships across global and regional teams to drive alignment and successful change management
Identify operational bottlenecks and design scalable solutions that improve efficiency, visibility, and customer experience
Partner closely with cross-functional stakeholders to align systems, tools, and processes with strategic business priorities
Optimize processes, workflows, and tooling to improve productivity and adoption across global teams
Serve as a key operational leader for planning cycles, business reviews, and strategic initiatives
Translate data into actionable insights by analyzing trends, developing hypotheses, and recommending improvements