Sr Manager, Technical Operations - Clinical Trial Capabilities
About The Position
The Clinical Trial Capabilities (CTC) organization offers infrastructure, support, and solutions enabling the Clinical Operations and Development Organizations with rapid, efficient, and compliant clinical trial execution to deliver transformative medicines to patients. The Vault Clinical Business Admin support team is responsible for supporting Vault Clinical Governance, including business change control, data governance, report request activities as well as system support. This role will sit in Foster City, CA. Leading workstreams for the Gilead Vault Clinical implementation in collaboration with Line Manager Conducting day-to-day operational activities according to agreed business processes for (Veeva) Vault Clinical support Contributing to workshops for problem solving Experience with Change Control, Configuration Management and other Governance activities such as Data Stewardship and Governance Maintaining the Vault Clinical SharePoint Site (SharePoint Online skills essential) Maintaining the business operations user manual Business admin of the Vault Clinical system using agreed Business operational processes and procedures Take part in end user testing and end to end testing from a user perspective Participating in end user office hours, preparing FAQs and recommendations for operational change management activities
Requirements
- Advanced level MS Office skills (Word, Excel, PowerPoint etc.)
- Strong technical ability with SharePoint
- Strong technical ability with project repositories
- SharePoint Online skills
- Ability to work independently without micro-management
- Working in an iterative manner
- Excellent organization skills and ability to work on several tasks simultaneously, to tight timelines
- Excellent verbal and written communication skills
- Excellent attention to detail
- Strong change champion with a good understanding of change management strategies
- Ability to work as part of a team with excellent people skills
- Strong leadership presence with demonstrated ability to lead without authority and influence programs, projects and/or initiatives
- Bachelor's Degree and Eight Years’ Experience OR Masters' Degree and Six Years’ Experience OR Ph.D.
Nice To Haves
- 5+ years of relevant technical team or operational support experience
- 4+ years of relevant experience (project management, process improvement)
- 2+ years of Clinical Operations Experience, including leading various stages of the clinical trial process and cross-functional experience
- Experience working with one or more therapeutic areas and varying stages of drug development is a plus
Responsibilities
- Leading workstreams for the Gilead Vault Clinical implementation in collaboration with Line Manager
- Conducting day-to-day operational activities according to agreed business processes for (Veeva) Vault Clinical support
- Contributing to workshops for problem solving
- Experience with Change Control, Configuration Management and other Governance activities such as Data Stewardship and Governance
- Maintaining the Vault Clinical SharePoint Site (SharePoint Online skills essential)
- Maintaining the business operations user manual
- Business admin of the Vault Clinical system using agreed Business operational processes and procedures
- Take part in end user testing and end to end testing from a user perspective
- Participating in end user office hours, preparing FAQs and recommendations for operational change management activities
Benefits
- company-sponsored medical, dental, vision, and life insurance plans
- discretionary annual bonus
- discretionary stock-based long-term incentives
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
