Sr. Manager, Talent Advisor

Appian•McLean, VA

12d•Onsite

About The Position

Appian is seeking a Sr. Manager, Talent Advisor to lead a global team of Career Managers supporting the technical consulting group worldwide. This high-visibility role involves architecting scalable talent strategies, advancing career frameworks, and partnering with executive leadership to enhance global talent growth and retention. The ideal candidate will guide the career trajectory, performance, and professional development of their team, ensuring alignment with company values of Excellence and Intensity. Responsibilities include architecting and scaling global talent operations, performance feedback systems, and continuous improvement initiatives, while shaping world-class career experiences. This role is based at HQ in McLean, VA, and requires a commitment to in-person collaboration, with employees expected to be in the office 5 days a week.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Development, or a related field.
8+ years of progressive experience in HR, Talent Management, or Career Counseling within a consulting or professional services environment.
3+ years of direct People Management experience leading HR, Talent, or Career Management professionals.
Demonstrated experience designing and executing Technical Consulting Frameworks and Performance Management programs for global technical workforces.
Proven track record of strategic collaboration with Executive Leadership to drive global talent retention and workforce capabilities.
Highly organized with a proven ability to manage global talent processes, set strategic milestones, and maintain goal tracking across matrixed teams.
Skilled at engaging senior leadership, navigating challenging conversations, and driving consensus during complex situations.
An adaptable leader who thrives in fast-changing environments, leading with insightful questions to unlock practical solutions
Highly collaborative mindset focused on building strong partnerships across different teams.

Nice To Haves

Experience supporting Customer Success, Professional Services, Consulting, or other technical organizations is preferred.

Responsibilities

Lead and develop a global team of Career Managers, providing direct mentorship, establishing performance benchmarks, and driving operational excellence across worldwide career management operations.
Architect and modernize comprehensive Technical Consulting Frameworks to accelerate consultant career pathways, technical skill acquisition, and engagement across global practices.
Partner with Global Leaders across Customer Success and People teams to align talent development strategies with regional business objectives, long-term workforce planning and Appian talent strategy.
Oversee global performance management, including promotion calibration, structured feedback cycles, and talent assessment processes in collaboration with the Customer Success Leadership Team, HRBPs, Project Engagement Managers and Technical Advisors.
Optimize talent operations and feedback tracking tools to enhance retention, career satisfaction, and team readiness across global consulting teams.
Champion company culture built on Intensity and Excellence, ensuring high-touch career guidance and leadership development standards across all regions.
Build scalable career experiences and development frameworks that can be leveraged across multiple functions as Appian's talent strategy evolves.
Identify opportunities to expand career management programs beyond Customer Success, developing solutions that support broader technical and business organizations.