Sr. Manager, Strategic Accounts (East)

Rheem•Roswell, GA

About The Position

The Senior Manager, National Accounts, will be responsible for managing relationships and driving growth for Commercial Water with their focused accounts. This leader will provide leadership to a regionally defined team consisting of a Regional Account Managers. In this pivotal position, you will craft and execute innovative sales strategies while leading a team of motivated sales professionals. Your leadership will transform them into a powerhouse of success through targeted coaching, training, and mentorship. We are seeking a trailblazer with deep roots in the HVAC and Water Heating/Plumbing distribution industry, armed with valuable market connections and a relentless drive to exceed customer expectations. If you are passionate about inspiring others and thrive in a fast-paced, customer-centric environment, this role is your opportunity to make a significant impact. This position will serve our US Commercial Water Division , located in Northeast, Central & Southeast Florida. This position requires up to 75% travel.

Requirements

Bachelor's Degree - Business Management or Engineering or related field and 10 years minimum of prior relevant experience.
Proven track record of successfully managing and growing large, complex accounts.
Experience with and knowledge of assigned Air and Water product line markets and distribution channels.
Ability to build consensus on key division strategies and programs.
Strong negotiation and relationship-building skills, with the ability to influence and engage with senior-level stakeholders.
Demonstrated ability to work well with others is a matrix team environment.
Excellent strategic thinking and problem-solving skills, with the ability to develop and execute account plans that drive business results.
Knowledge of Division’s customers, markets, and channels.
Must be capable of analyzing, interpreting, and communicating data.
Demonstrated skills in business planning and customer analysis.
Ability to work independently and make informed defendable decisions as they relate to customer, pricing, and strategies.
Experience in conducting business/affairs at the executive level.
Must be capable of presenting information and responding to inquiries from internal/external customers.
Experienced in developing and managing budgets.
No travel restrictions--Must be willing to travel extensively up to 75%.

Nice To Haves

Master's Degree - Business Management or related field
Water/Plumbing and HVACR Industry Experience

Responsibilities

Leadership – This role will build and develop a team of innovative salespeople who know how to think and partner strategically to exceed sales goals.
Market Execution – Works with market launch teams to ensure cohesive plan established and seamlessly launched.
Collaboration Point for Region - Key Collaborator to drive coordination across teams in highly fragmented or structure; uses substantial sales/go to market knowledge to meaningfully inform business needs that guide operations.
Channel Conflict Resolver – Leads collaboration across the region sales teams to resolve conflict with Premier National Account customer and other customers, reps, and distributors.
Communication – Drives effective communication of account direction, objectives, and performance across the region.
Forecast – Adjusts sales forecasts and projected expense budgets designed to attain sales and profit objectives.
Program Management – Align rebate and related incentives/programs across the region to ensure consistency and good financial performance.
Sales Incentives – Ensure key targets/drivers across markets and on the aggregate are aligned to overall P&L expectations; Evaluate market performance to KPIs and recommend actions to drive further progress.
Customer Experience – Partner with Customer Experience leaders across Air, and Water to inform sales team of high-volume issues raised through customer contact (calls, chatbot etc.), proactive responses to field quality issues, resolutions to field issues and additional customer prioritized initiatives.

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