Sr Manager, Software Development & Engineering (People Leader)

Charles Schwab Inc.•Southlake, TX

9d•$150,000 - $216,000•Onsite

About The Position

Schwab is hiring a senior engineering people leader for Workplace Services Engineering (WSE), an organization within Schwab Technology Services that supports Workplace Services and is undertaking a major transformation. WSE develops technology for workplace financial solutions, including retirement, equity, and workplace financial services for employers and their employees. The selected candidate is expected to work on site in the specified location(s). The role will help grow Schwab’s Workplace business by designing and building scalable platforms for critical applications, including Equity Administration platforms serving millions of participants. The leader will drive platform modernization, API and foundational system improvements, and initiatives that improve stability, performance, resilience, risk management, and compliance. The position also applies AI to improve engineering processes and outcomes, and influences solutions as part of a collaborative team. The role includes leading and managing engineering teams, recruiting and developing talent, and overseeing project and resource responsibilities in a geographically dispersed environment. The leader will contribute broad software engineering expertise, participate in engineering practices, and work with partners across business and technology. Learning opportunities include workplace financial services and equity administration, generative AI, cloud services management, systems leadership, and talent development. Schwab describes a culture of challenging work, collaboration, coaching, knowledge sharing, ownership, continuous improvement, and diverse perspectives. The role is eligible for bonus or incentive opportunities in addition to the salary range.

Requirements

At least 6 years of experience leading and/or managing engineering teams, including project, resource, and offshore management responsibilities.
Ability to identify, recruit, hire, and build high-performing teams.
Ability to coach, mentor, and provide direct, timely performance feedback.
Good judgment and ability to handle stressful situations.
Broad knowledge of software engineering languages, frameworks, techniques, and industry trends.
Proficiency managing multiple priorities in a dynamic, geographically dispersed environment.
Deep understanding of the software development lifecycle (SDLC) and agile software development methodologies, values, and procedures.
Ability to analyze, propose, and implement timely, cost-effective, quality solutions for issues within the area of responsibility.
Strong influencing, negotiation, and problem-solving skills, including the ability to identify stakeholders, assess their needs, and manage expectations through effective communication.
Excellent verbal and written communication skills, including preparing and delivering technical presentations or documentation to technical and non-technical management.
Bachelor’s degree in Computer Science or a related discipline.
At least 10 years of hands-on software development experience, including one or more of the following: REST-based web services; server-side applications using Java or C#; JavaScript frameworks such as Angular or React; or SQL and NoSQL databases.
Working proficiency with source control management and DevOps tool suites; examples include Git, Bitbucket, Bamboo, Jenkins, and Harness.
Knowledge of logging aggregation tools such as Splunk, Prometheus, Grafana, or similar tools.
Solid understanding of resiliency and disaster recovery solutions.

Nice To Haves

Knowledge of cloud computing platform technologies such as AWS, GCP, Azure, or PCF.
Prior experience in Equity Compensation is a plus.
Drives data-based decisions and optimizes performance through strategic insights.
Delivers timely updates and effective communication with others involved in a project or effort.
Leverages deep industry knowledge to lead high-impact teams, projects, or programs.
Creates opportunities for others to assume meaningful responsibilities.
Identifies and resolves challenges with a forward-looking approach.
Creates and sustains a supportive atmosphere that integrates diverse perspectives into decision-making.
Develops and implements procedures that enhance business effectiveness.
Leads collaboration among diverse perspectives to work together as a team.
Influences business unit strategies to optimize resource allocation.
Proactively sets expectations, monitors performance, and offers constructive feedback.
Verbally delivers precise, persuasive communication for productive outcomes.
Upholds high standards of reliability, trust, and subject matter authority.
Delivers impactful messages that persuade diverse audiences.
Establishes strategic goals, measures performance, and optimizes outcomes.
Analyzes trends to create actionable strategies aligned with long-term goals.
Drives continuous improvement by raising quality benchmarks and establishing new standards of excellence.

Responsibilities

Help build a critical part of Schwab’s growth in the Workplace market.
Design and build scalable platforms supporting critical workplace applications, including Equity Administration for millions of participants.
Drive modernization initiatives, including API and foundational system improvements that enable faster and safer integration and partnerships.
Improve platform stability, performance, and resilience to reduce risk and deliver seamless experiences at scale.
Modernize legacy components to address high-risk remediation and compliance while maintaining industry-leading standards.
Leverage AI to improve processes and outcomes for efficiency and quality.
Lead and manage engineering teams, including project, resource, and offshore management responsibilities.
Identify, recruit, hire, and build high-performing teams; coach, mentor, and provide timely performance feedback.
Analyze, propose, and implement timely, cost-effective, quality solutions for issues within the area of responsibility.
Participate in engineering practices such as code reviews, service discovery, and environment strategy.
Influence and collaborate with stakeholders across business and technology.