Sr. Manager, Roadtex Operations

Echo Global Logistics•Houston, TX

About The Position

The Sr. Manager, Roadtex Operations oversees a regional team of designated site locations and managers and plans and supervises the organization’s daily operations to ensure goals and objectives are achieved. The role focuses on transportation operations across multiple sites, operational efficiency, production planning, customer service, safety, and regulatory compliance. The manager leads Site Managers, monitors operational and financial performance, coordinates with support departments, and reports on regional performance. The position also addresses transportation issues, analyzes shipment and cost data using transportation management systems and reporting resources, and promotes compliance with applicable transportation regulations and company safety standards.

Requirements

Proven experience leading and developing a team, preferably across multiple units.
At least 7 years in a leadership role.
Associate’s or bachelor’s degree in transportation, logistics, or a related field, or equivalent experience; the degree is preferred.
Excellent managerial and supervisory skills.
Extensive knowledge of operations and production management.
Ability to interpret financial data to set production goals.
Excellent organizational skills and attention to detail.
Excellent written and verbal communication skills, including presentation skills.
Proficiency in Microsoft Office Suite or similar software; intermediate working knowledge of Microsoft Word, Excel, Dropbox, and Outlook.
Self-directed approach and initiative in completing tasks.
Ability to implement and partner with the Compliance team on safety procedures.
Track record of building internal and external partnerships to drive operational efficiencies and handling customer issues and resolution.
Ability to maintain and follow quality and safety standards.
Knowledge of postal or commercial shipping methods and procedures, including UPS, FedEx, and freight.
Experience analyzing and reviewing incoming and outgoing shipment data and recommending process improvements and business growth opportunities.
Advanced understanding of geography and mapping to facilitate efficient routing.
Solid understanding of the shipping industry.

Nice To Haves

Associate’s or bachelor’s degree in transportation, logistics, or a related field is preferred; equivalent experience is also accepted.
Experience leading and developing a multi-unit team is preferred.

Responsibilities

Directly manage and lead all Site Managers for the region.
Plan and organize daily production and operations activities across multiple transportation sites.
Analyze KPI performance, financial data, and activity reports; recommend operational efficiency improvements to senior leadership.
Coordinate with human resources, finance, logistics, and other support departments to ensure successful production operations.
Direct Terminal Site Managers on shipping and receiving functions.
Determine regional labor needs to meet production goals and present them to the Regional Director.
Assist with operations-unit budget preparation.
Assist with and collaborate with internal teams on standard operating procedures (SOPs).
Address, resolve, and communicate transportation issues, including delays, equipment failures, and load discrepancies.
Identify potential logistics issues proactively and recommend adjustments to minimize customer-service impacts.
Use transportation management systems (TMS) and reporting resources to monitor and analyze regional load data, shipment statuses, and cost metrics.
Provide regular reports on KPIs such as load utilization, delivery timeliness, and cost efficiency.
Ensure all locations comply with local, state, and federal transportation regulations.
Follow and promote company safety standards in regional planning and coordination activities.
Stay informed about regulatory changes that may affect transportation planning.
Perform other related duties as required.