Sr. Manager Reporting Services

ReSource Pro•Maitland, FL

8d•$78,776 - $136,397•Remote

About The Position

ReSource Pro is seeking a Sr. Manager, Reporting Services to lead bureau reporting and financial data compliance functions and to own the strategy, build-out, and commercial performance of a reporting and analytics service line. In this role, you will ensure accurate, timely, and high-quality reporting and dashboard delivery, partner with Sales and Account Management to package and price these services for clients, and lead a team responsible for bureau reporting, financial data reporting, and dashboard delivery. We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

Requirements

Bachelor's degree in Business, Data Analytics, Finance, Technology, or a related field required; Master's degree preferred.
10+ years of experience in data reporting, analytics, or insurance operations, including bureau/regulatory reporting, plus 5+ years leading people managers or team leads; insurance industry experience required.
Strategic and commercially minded, able to translate data and reporting capabilities into a revenue-generating client offering.
Strong working knowledge of dashboard and BI tools (e.g., Power BI, Tableau) and data reporting/compliance requirements (NCCI, state bureaus); working knowledge of SQL and database/data integration concepts preferred.
Proven ability to lead managers and team leads, set direction, and drive accountability across multiple functions.
Excellent executive-level communication and client-facing skills, able to present the value of new services to clients and prospects.
Strong analytical and problem-solving skills, comfortable navigating ambiguity while building a new business function.

Nice To Haves

Master's degree preferred.
working knowledge of SQL and database/data integration concepts preferred.

Responsibilities

Manage and deliver MIS's bureau reporting, financial data reporting, and dashboard services, ensuring consistent quality, data accuracy, and on-time delivery for clients on a billable basis, while identifying opportunities to monetize data assets and reporting capabilities.
Lead the build-out of management dashboards reporting on book-of-business performance as a new, billable, recurring service, partnering with the Technology team to ensure data feeds support accurate, timely delivery.
Oversee the team's submission of underwriting transaction reports and financial data calls to NCCI, insurance bureaus, and state regulators, serving as the escalation point for high-complexity issues and disputes.
Develop and lead managers and senior individual contributors, recruiting, coaching, and performance managing direct reports while conducting talent planning to scale a growing service line.
Serve as the senior escalation point for clients on reporting, dashboard, and compliance matters, and represent the reporting and analytics offering in client and prospect conversations.