Sr. Manager, Quality Control Labs
About The Position
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? Alcon is looking to hire a Sr. Manager, Quality Control Labs team member. This role is responsible for leading and overseeing all QC laboratory operations to ensure the consistent delivery of accurate, reliable, and compliant analytical results supporting product release and lifecycle management. This role ensures adherence to cGMP/GLP requirements, drives continuous improvement, and provides strategic leadership for laboratory performance, compliance, and capability development. This is on-site in our Fort Worth, Texas location and a typical day would include:
Requirements
- Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
- The ability to fluently read, write, understand and communicate in English
- 7 Years of Relevant Experience
- 5 Years of Demonstrated Leadership
Responsibilities
- Ensure laboratory operations are fully compliant with cGMP, cGLP, FDA, and global regulatory requirements.
- Own and maintain QC-related elements of the Quality Management System (QMS).
- Ensure integrity, accuracy, and reliability of laboratory data and results
- Lead regulatory inspections, audits, and responses (FDA, ISO, internal audits)
- Act as escalation point for compliance risks, deviations, and data integrity concerns
- Oversee all QC laboratory activities (e.g., in-process, release, stability testing)
- Manage testing schedules, capacity planning, backlog, and turnaround times
- Ensure proper execution of analytical and microbiological testing programs
- Coordinate cross-functionally with Manufacturing, AS&T, MS&T and QA to meet production demands
- Lead, coach, and develop QC managers, supervisors, and analysts
- Ensure appropriate staffing, training, and GMP qualification of personnel
- Drive a high-performance, quality-focused culture
- Manage performance, talent development, and succession planning
- Ensure training programs meet regulatory requirements (e.g., 21 CFR 211 training expectations)
- Oversee investigations for OOS, OOT, deviations, and non-conformances
- Ensure timely root cause analysis and implementation of effective CAPAs
- Monitor investigation cycle times and effectiveness
- Partner with cross-functional teams to resolve product and process issues
- Define and track QC metrics (e.g., right-first-time, cycle time, backlog)
- Lead Lean / Six Sigma or continuous improvement initiatives
- Establish and optimize laboratory workflows, automation, and digital tools (e.g., LIMS, ELN)
- Contribute to site strategy, capacity planning, and long-term lab capability build
- Develop and manage QC laboratory budgets and operating plans
- Optimize resource allocation and cost efficiencies
- Support capital planning for new equipment and lab expansion
Benefits
- focused growth and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
