Sr Manager Product Line

JBT MarelLakeland, FL
Hybrid

About The Position

The Sr Manager Product Line will be responsible for collaborating with the Product Line Director on regional market and sales strategies, making relevant products/solutions available for regional sales staff, and supporting sales teams on customer visits. This role serves as the primary subject matter expert on industrial citrus juice extraction, providing pre- and post-sales technical consultation to optimize yield, efficiency, throughput, and product quality. The position involves diagnosing and resolving customer operational challenges, supporting Sales by identifying optimal technical solutions, and working with various teams to ensure proactive and reactive support. The Sr Manager will monitor industry markets, conduct payback and ROI analysis, assist in business case studies, and collaborate on quotations and proposals. They will also provide pricing recommendations, lead Voice of Customer collection, and be responsible for skills development within the regional sales team. The role requires acting as a trusted advisor to customers to strengthen relationships and support long-term business growth.

Requirements

  • Excellent knowledge of targeted markets in specified Product Group(s), including industry trends, market needs, pricing strategies, and competitor landscape
  • Deep technical expertise in industrial citrus extraction systems, including equipment design, operation, maintenance, and system integration
  • Strong understanding of process engineering, extraction theory, and food science fundamentals, with the ability to apply this knowledge to improve customer outcomes
  • Advanced problem-solving skills with a focus on diagnosing and resolving complex technical and operational challenges
  • Excellent communication, presentation, and training skills, with the ability to convey complex concepts clearly to diverse audiences
  • Self-starter with strong time management, organizational, and networking skills, capable of working independently in a dynamic environment
  • Excellent understanding of JBT Marel processes and systems
  • Ability to work effectively with colleagues and customers across different regions and cultures
  • Proficient in Microsoft Office applications
  • Salesforce experience a plus
  • Bachelor's degree in Engineering, Food Science, or similar relevant subject, or industry experience equivalent to a four-year degree
  • Minimum of eight years of relevant product-specific experience
  • Excellent skills in written and oral English

Nice To Haves

  • Salesforce experience

Responsibilities

  • Collaborates with Product Line Director on regional market and sales strategies
  • Makes relevant products/solutions easily available for regional sales staff and supports the sales teams on customer visits
  • Serves as the primary subject matter expert on industrial citrus juice extraction, providing both pre- and post-sales technical consultation to optimize yield, efficiency, throughput, and product quality
  • Diagnoses and resolves customer operational challenges by applying deep knowledge of equipment, system integration, extraction theory, process engineering, and food science principles
  • Supports Sales by identifying optimal technical solutions for customer opportunities and providing expert consultation during pre-sales activities to strengthen value propositions and win probability
  • Works with Sales, Sales Support, Operations, and Service teams to ensure both proactive and reactive sales and service support
  • Monitors situation in assigned industry markets for responsible Product Group(s) to capitalize on commercial opportunities
  • Conducts payback and ROI analysis as needed
  • Assists in business case studies with Product Line Manager for new innovations
  • Collaborates with Sales Support in creation of quotations and proposals ensuring accuracy of product parameters, equipment descriptions, required customizations, and communication of needed customer related information
  • Provides analysis and recommendations to Product Line Director in establishing pricing based on product positioning and competitive situation for new sales opportunities
  • Leads structured Voice of Customer (VOC) collection and translates insights into actionable recommendations for product improvements, process enhancements, and standardization of best practices across the customer base
  • Responsible for skills development within regional sales team for the product family/families
  • Acts as a trusted advisor to customers, strengthening relationships to support retention, long-term business growth, and identification of new opportunities
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