Sr Manager, Procurement Operations

ForeFlight•Austin, TX

2d•$143,000 - $175,000•Remote

About The Position

Jeppesen ForeFlight is building a world-class Procurement organization to support our continued growth across the Commercial, Business, Military, and General Aviation sectors. Reporting to the VP of Procurement, the Senior Manager, Procurement Operations will lead a small team and own the procure-to-pay (P2P) lifecycle end to end — from intake and requisition through purchase order, receipt, invoice, and payment handoff. This leader will build the processes, controls, systems, and metrics that allow Procurement to scale, and will serve as the business lead for our Coupa implementation. The role is a key cross-functional partner to FP&A and Accounting, and works closely with Legal, Security, and Privacy to embed contracting, risk, and compliance requirements directly into the purchasing workflow as our Procurement function continues to mature. The role also partners closely with Strategic Sourcing so that what is negotiated is what is ordered, received, and paid. This is a remote opportunity within the US.

Requirements

Bachelor's degree in Business, Supply Chain Management, Finance, Information Systems, or a related field — or equivalent practical experience
7+ years of experience in procurement operations, procure-to-pay, or finance and procurement systems
Demonstrated experience leading and developing a team
Hands-on experience leading an ERP or procurement platform implementation from requirements through go-live
Strong working knowledge of P2P controls, including three-way match, segregation of duties, approval workflows, and audit readiness
Experience partnering with Finance, Accounting, and Legal, and with Security and/or Privacy teams on supplier review processes
Working knowledge of supplier onboarding controls, including tax documentation, bank verification, and sanctions screening
Experience managing procurement operations in a technology or SaaS environment, with a high volume of software and services spend
Experience designing or improving processes, policies, and SOPs in a scaling organization
Strong analytical skills, with experience building KPI and spend reporting for leadership
Excellent project management, communication, and stakeholder management skills, with the ability to operate credibly across technical, financial, legal, and business audiences

Nice To Haves

MBA or other advanced degree
Professional certification such as CPSM (Certified Professional in Supply Management), CSCP, or PMP
Coupa implementation, administration, or certification experience, including modules beyond P2P
Experience with ERP integrations, contract lifecycle management tools, and supplier risk or onboarding tools
Experience building or scaling a procurement operations function in a high-growth or software organization
Experience operating in an organization where procurement, legal, and privacy/security processes are still maturing
High fluency with AI and automation tools, with examples of using them to improve procurement or finance workflows
Experience with procurement intake/orchestration or third-party risk management tools
Pilot or aviation enthusiast

Responsibilities

Lead, manage, and develop a small team of procurement operations professionals, setting priorities, service standards, and clear accountability
Own the end-to-end P2P lifecycle, including intake, requisitioning, approvals, PO issuance, receiving, invoice matching, exception handling, and payment handoff to Accounting
Own the front door for purchase requests, including intake and routing, buying-channel guidance (e.g., PO, corporate card, catalog), and triage to Legal, Security, and Privacy so requests reach the right reviewers the first time
Serve as the escalation point for complex purchasing, invoice, and supplier issues, and drive them to resolution
Own supplier onboarding and vendor master data workflows, including tax documentation, bank account verification, and fraud-prevention checks, ensuring data integrity and consistent, auditable records
Implement risk-tiered supplier onboarding with Legal, Security, and Privacy, including sanctions and restricted-party screening at onboarding and on an ongoing basis
Ensure clean financial handoffs to Accounting and FP&A, including PO quality, commitment visibility, and invoice readiness
Drive continuous improvement and automation across the P2P process to reduce cycle time, manual effort, and control gaps
Establish service levels and a support model for internal customers (e.g., request queue, office hours, self-service guidance) and measure the requester experience
Support internal and external audit requests and ensure P2P controls, including segregation of duties and approval requirements, are documented and operating effectively
Serve as the business owner and day-to-day lead for the Coupa implementation, working with the implementation partner, IT, and functional stakeholders
Define business requirements and lead solution design, configuration, testing (UAT), data migration, training, cutover, and post-go-live support
Manage the implementation plan, risks, change control, and stakeholder communication through go-live
Drive user adoption and change management across the business, including training, documentation, and user support
Define integrations and data flows between Coupa and the ERP/accounting system, contract management, and other systems of record with IT and Accounting
Apply automation and AI to reduce manual work, including touchless PO and invoice processing, and evaluate emerging tools that improve intake, analytics, and documentation
Following go-live, act as the functional owner of Coupa and develop the roadmap for additional capabilities such as sourcing, contract management, and supplier management
Partner with FP&A on budget ownership, commitment tracking, accruals, and spend reporting and forecasting
Partner with Accounting and Accounts Payable on three-way match, GL coding, month-end close, and audit support
Partner with Legal to integrate contract review, approval, and repository workflows into the P2P process
Partner with Security and Privacy to embed vendor risk, security, and privacy reviews into supplier intake and onboarding
Work with business units to communicate purchasing policies and requirements and to improve the internal customer experience
Partner with Strategic Sourcing so that negotiated terms, SaaS renewal calendars, and supplier information flow seamlessly into POs, onboarding, and payment
Design, document, and maintain P2P policies, SOPs, approval matrices, and delegation-of-authority workflows
Own procurement data standards, including spend category taxonomy and vendor master data definitions, so reporting is consistent and trustworthy
Monitor policy compliance, including off-system and after-the-fact purchasing, and drive remediation with budget owners
Build operational KPIs and dashboards covering PO cycle time, touchless PO and invoice rates, PO compliance, spend under management, and supplier data quality
Establish a regular reporting cadence to Procurement leadership on operational health and progress against the implementation plan
Help define team structure and hiring plans as volume grows, and build onboarding and training so new hires ramp consistently
Develop and maintain a roadmap for maturing procurement operations over the next 12–18 months