Sr. Manager, Procurement Excellence

Richemont•New York, NY

1d•Hybrid

About The Position

Richemont, a global leader in the luxury sector, is seeking a Sr. Manager, Procurement Excellence for its Americas region. This role is responsible for driving performance, governance, and continuous improvement in procurement and sourcing. The position involves partnering with HQ leadership to set strategic direction and optimize operational standards, implementing robust governance, maximizing value from procurement tools and data, and ensuring transparency and accountability. The ideal candidate will strengthen the Americas' procurement foundation, align with global policies and best practices, and collaborate with Richemont HQ on global sourcing strategies tailored for the region. This role requires a blend of analytical precision and strong organizational influence to drive lasting behavioral change in a complex, matrixed environment.

Requirements

7+ years of progressive procurement, procurement operations, or sourcing excellence experience in a complex, matrixed organization.
Demonstrated track record of process improvement initiatives that reduced cycle time, improved compliance, or generated measurable, finance-validated cost savings.
Prior people leadership with a record of developing and elevating early-career procurement professionals.
Hands-on experience supporting or leading procurement system implementations — Ariba SLP and / or Ariba Buyer strongly preferred.
Meaningful exposure to highly regulated industries or those with stringent compliance requirements, such as luxury retail, financial services, or similar sectors with complex procurement policy obligations.
Demonstrated ability to leverage AI and digital tools to improve procurement execution, automate routine activities, enhance reporting, insights, and stakeholder support.
Ability to design, document, and enforce procurement workflows with precision without bureaucratic drag.
Mastery of working with spend data, building executive-grade dashboards, and translating data into operational decisions/execution to deliver optimized completion times and/or savings.
Skilled working with Ariba SLP (supplier lifecycle management) and Ariba Buyer (requisition-to-order).
Proficient with AI-powered tools for spend analytics, reporting automation, and process improvement.
Capable to drive sustained behavior change across business in a collaborative manner.
Experience operating across multi-country Americas environments — US, Canada, Mexico, and Brazil.
Familiarity with ERP environments beyond Ariba — SAP S/4HANA, Oracle Fusion, or equivalent.

Nice To Haves

CPSM, CPPO, Lean Six Sigma (Green Belt or above), or equivalent process improvement certification.
Occasional travel to Switzerland may be necessary.

Responsibilities

Design, document, and continuously improve standard procurement processes, policies, and controls across the Americas, building rigorous governance.
Drive adoption and reduce policy exceptions through structured change management, partnering with Legal, Compliance, and Finance to close governance gaps and reduce risk.
Maintain a living operating model including SOPs, approval workflows, and escalation protocols.
Lead and develop a small team of procurement operations professionals for purchase order and vendor management, cultivating a culture of continuous improvement and analytical rigor.
Champion the optimization and performance of Ariba SLP and Ariba Buyer across the region, designing workflows, templates, and approval structures.
Build and own dashboards, savings trackers, and KPI reporting for leadership visibility into procurement performance.
Surface savings opportunities through spend analysis, process discipline, and maverick spend reduction, tracking realization.
Apply AI-assisted analytics and intelligent workflow tools to improve reporting accuracy, process efficiency, and supplier data quality.
Design and deliver structured procurement training programs covering sourcing fundamentals, P2P processes, policy compliance, and systems proficiency.
Own the onboarding experience for new procurement team members.
Partner with HQ and AVP of Strategic Sourcing to identify skill gaps and develop targeted learning pathways.
Drive technology enablement and adoption by translating system capability into practical user guidance.
Build and maintain a suite of procurement KPIs and executive dashboards for real-time visibility into savings delivery, compliance rates, cycle times, and supplier performance.
Establish a regular reporting cadence, including weekly operational pulse, monthly scorecards, and quarterly business reviews.
Lead continuous improvement initiatives across sourcing and P2P processes, identifying friction points, eliminating non-value-added steps, and embedding Lean discipline.
Monitor P2P process metrics including PO coverage, invoice payment rates, approval cycle times, and exception volumes, and drive remediation.
Serve as the definitive internal authority on procurement process questions, escalations, and improvement priorities.
Prepare and present procurement operations performance, savings pipeline, and compliance reporting for senior leadership and cross-functional stakeholders.
Partner with the strategic sourcing team to ensure sourcing outcomes are captured, tracked, and translated into measurable, finance-validated business value.
Design and deliver change management and capability-building programs to embed new tools, processes, and behaviors.