SR Manager Operations

Universal Logistics•Flint, MI

About The Position

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a third-party logistics provider offering customized supply chain solutions across North America. Its Flint, Michigan operation supports General Motors across multiple warehouse operations focused on pick and pack, sequencing, inventory management, and material flow. The Senior Manager Operations leads day-to-day warehouse operations and develops supervisors and warehouse associates while driving performance, safety, continuous improvement, and strong customer relationships in a fast-paced environment.

Requirements

3–7 years of leadership experience in warehousing, logistics, manufacturing, automotive, transportation, distribution, or 3PL operations.
Proven experience managing frontline leaders and large hourly workforces.
Strong leadership, communication, and employee development skills.
Experience working directly with customers and managing operational performance metrics.
Strong problem-solving and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
Experience with inventory management, labor planning, productivity measurement, and continuous improvement initiatives.
Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
Strong work ethic, sense of urgency, and desire to continue growing within operations leadership.

Nice To Haves

Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field is preferred but not required.

Responsibilities

Lead day-to-day warehouse operations, including shipping, receiving, inventory management, sequencing, and material flow activities.
Provide leadership and direction to supervisors and warehouse associates, fostering accountability, safety, and continuous improvement.
Monitor operational performance, labor utilization, inventory accuracy, and productivity metrics to meet customer expectations.
Develop supervisors and team members through coaching, performance management, and ongoing employee development.
Partner with customer representatives to maintain strong relationships and address operational concerns.
Support workforce planning, staffing, scheduling, and succession planning initiatives.
Identify and implement process improvements to increase efficiency, reduce costs, and improve service levels.
Ensure compliance with company policies, safety requirements, quality standards, and customer expectations.
Manage daily operational reporting and communicate business performance to senior leadership.
Lead problem-solving efforts and support corrective actions to improve operational performance.