Sr. Manager of TA Operations and Infrastructure

PT Solutions Physical Therapy

6d•$150,000 - $170,000

About The Position

The Senior Manager, Talent Acquisition – Operations and Infrastructure, will lead the strategy and execution of initiatives that improve the efficiency, scalability, and effectiveness of the Talent Acquisition function in a high-growth environment. This role is responsible for optimizing how th Finish e TA team leverages its technology stack (ATS, CRM, sourcing and engagement tools), refining processes, and driving continuous improvement across the hiring lifecycle. The role will evaluate and recommend new technologies, lead implementation efforts, and ensure our systems and workflows support strong hiring outcomes and positive experience for candidates, hiring managers, and the TA team. This role will partner closely with TA leadership, HR, IT, and business stakeholders to align technology, process, and strategy.

Requirements

Ability to lead TA technology strategy and optimization efforts across ATS, CRM, and related tools
Strong cross-functional partnership skills with TA, HR, IT, and business leaders
Ability to influence stakeholders and drive alignment without direct authority
Experience leading projects or initiatives that improve recruiting processes and outcomes
Strong problem-solving skills with the ability to translate business needs into practical solutions
Ability to manage multiple priorities in a fast-paced, changing environment
Experience leading change management efforts, including communication, adoption, and stakeholder alignment
Strong vendor management skills, including evaluating performance and identifying opportunities for improvement
Analytical mindset with the ability to interpret data, identify trends, and inform decisions (in partnership with data/IT where applicable)
Strong organizational skills and attention to detail
Effective communication skills, both written and verbal
Self-starter with the ability to work independently in a remote environment
8–10+ years of experience in recruiting or Talent Acquisition, with exposure to TA operations, systems, or optimization
Experience working with and optimizing ATS and/or CRM platforms
Experience contributing to or supporting system implementations or major enhancements
Bachelor’s degree preferred (Business, Human Resources, Technology, or related field)

Nice To Haves

Experience working with Phenom and iCIMS preferred

Responsibilities

Own and execute TA technology strategy across ATS, CRM, and related tools to improve recruiter productivity, hiring outcomes, and overall operational efficiency
Drive process improvement and standardization across the recruiting lifecycle to increase speed, consistency, and quality of hiring outcomes
Evaluate, recommend, and implement new TA technologies, including leading requirements gathering, stakeholder alignment, testing, and rollout
Lead and develop TA operations team members (Systems Manager and Sr. Coordinator), setting priorities, driving accountability, and ensuring strong execution
Oversee and optimize the Employee Referral Program, including process design, system enablement, communication, and performance tracking
Partner cross-functionally with TA, HR, IT, and business leaders to align systems, integrations, and workflows with hiring needs
Collaborate with the Recruitment Marketing Manager to ensure systems (ATS, CRM, career site, and related tools) effectively support marketing campaigns, candidate engagement, and employer branding efforts
Manage TA vendors and external partners, including performance, utilization, and alignment across ATS, CRM, recruitment marketing, RPO, scheduling, and onboarding
Lead change management efforts to drive adoption of new systems and processes through communication, training, and stakeholder engagement
Partner with Data/IT to define reporting needs and support development of dashboards and insights that inform TA strategy and performance
Track TA-related spend, evaluate ROI on tools and vendors, and support forecasting and budget planning