Sr. Manager of Supply Chain Excellence (COE)

Buckman International•Memphis, TN

1d•Onsite

About The Position

Buckman is a global specialty chemical company committed to environmental stewardship, workplace safety, and sustainable development. They deliver innovative solutions to customers in the pulp and paper, leather, and water treatment sectors. The Sr. Manager of Supply Chain Excellence (COE) will lead Buckman Chemicals’ North America Supply Chain Center of Excellence. This role is responsible for end-to-end process governance, capability development, SAP-enabled ways of working, master data management, analytics, and control discipline. The position establishes enforceable standards and transformation roadmaps to guide how supply chain work is designed, executed, measured, audited, and improved across various sites, functions, manufacturing locations, warehouses, tollers, and supply chain partners. The goal is to achieve measurable business outcomes in service reliability, inventory accuracy, working capital, logistics cost, cost-to-serve, planning adherence, manufacturing execution, productivity, compliance, and audit readiness. This role influences significant operational and financial results by aligning processes, data, systems, controls, and behaviors across Plan, Source, Make, Deliver, Return, and Enable processes, and will prepare executive-level recommendations for governance forums.

Requirements

Bachelor’s degree in Supply Chain Management, Operations Management, Business Information Systems, Industrial Engineering, Data Analytics, or related field
10+ years Deep end-to-end supply chain expertise across Plan, Source, Make, Deliver, Return, and Enable processes
Advanced knowledge of planning, MRP, production scheduling, inventory optimization, S&OP/IBP, logistics, tolling, and working-capital tradeoffs
Strong SAP/ERP functional knowledge across master data, production planning, procurement, inventory, warehouse/logistics, order fulfillment, and transactional controls
Demonstrated ability to convert business processes into SAP-enabled standard work, job scripts, training materials, controls, and adoption routines
Expertise in master data governance, KPI design, analytics, audit readiness, cycle counting, inventory reconciliation, and performance governance
Working knowledge of APICS/ASCM, SCOR, Lean, and continuous improvement practices
CPIM, CSCP, CLTD, or equivalent training/certification preferred

Nice To Haves

CPIM, CSCP, CLTD, or equivalent training/certification

Responsibilities

Govern End-to-End Supply Chain Processes: Own, approve, enforce, and audit process standards, decision rights, role-based job scripts, controls, and continuous improvement roadmaps across E2E supply chain workflows.
Build Supply Chain Capability: Develop training, role-based learning paths, certification readiness, and sustainment routines aligned with APICS/ASCM, SCOR, Gartner, and other recognized professional standards.
Strengthen SAP and Systems Discipline: Translate business processes into clear SAP transaction guidance, job scripts, controls, data requirements, and adoption standards for each Buckman Operations role.
Govern Master Data and Analytics: Establish data ownership, quality standards, dashboards, KPI definitions, and analytics routines that provide trusted information for planning, logistics, inventory, procurement, tolling, and manufacturing decisions.
Ensure Audit Readiness and Operational Control: Provide central governance over annual inventory auditing processes and related SAP controls to ensure compliance, accuracy, and repeatable execution.
Define and maintain standard process architecture, ownership, handoffs, controls, and performance expectations across Plan, Source, Make, Deliver, Return, and Enable processes.
Lead governance routines that prioritize process issues, approve standards, remove conflicting practices, and convert recurring problems into improvement projects.
Use APICS/ASCM, SCOR, Gartner, Lean, and continuous improvement practices to benchmark current ways of working and close capability or process maturity gaps.
Own the central library of SAP job scripts, transaction guides, role-based process maps, and work instructions required for each Buckman Operations role to perform its job.
Partner with IT, process owners, and functional leaders to ensure job scripts reflect approved business processes, system configuration, compliance controls, and data requirements.
Establish review cycles, version control, change impact assessments, and training triggers whenever SAP, master data, or business process changes occur.
Design role-based training curricula, certification pathways, onboarding plans, refresher cycles, and practical competency checks for supply chain and operations users.
Maintain training content for business processes, SAP transactions, master data standards, inventory controls, analytics tools, and daily management routines.
Track adoption and proficiency through training completion, observed use of standard work, audit results, KPI improvements, and targeted remediation plans.
Govern master data standards, ownership, quality thresholds, creation/change workflows, and issue resolution across material, customer, vendor, location, inventory, and planning data domains.
Establish KPI definitions, data lineage, dashboard requirements, and analytics routines for service, inventory, planning adherence, logistics, tolling, and cost-to-serve visibility.
Lead data quality reviews and root-cause corrective actions when data defects create service misses, inventory errors, planning noise, excess work, or compliance risk.
Own the annual inventory audit governance framework, including audit calendar, process controls, role responsibilities, evidence standards, reconciliation expectations, and escalation paths.
Coordinate with Finance, Operations, Supply Chain, Warehousing, Procurement, and IT to ensure physical inventory, cycle count, tolling inventory, and system inventory controls are aligned.
Translate audit findings into corrective actions, standard work updates, training refreshers, SAP control improvements, and data quality remediation plans.
Manage, coach, and prioritize the work of the COE team covering business process development and governance, training, master data management, and supply chain analytics.
Build annual and multi-year transformation roadmaps, project charters, benefits cases, milestones, adoption plans, and executive updates for continuous improvement and governance initiatives.
Serve as a trusted translator between Supply Chain, Operations, Finance, IT, and Commercial teams to convert business needs into practical, governed, SAP-enabled work processes.