Sr Manager of Operations Transformation

UT Southwestern Medical Center • Dallas, TX

3d • Onsite

About The Position

The Senior Manager of Operations Transformation provides senior-level leadership and direction for a University Hospital Operational Transformation Team. The Senior Manager oversees the planning, execution, and monitoring of high-impact strategic initiatives designed to optimize institutional resources and improve operational performance. This role requires a sophisticated approach to managing complex, cross-functional projects while ensuring alignment with the organization's long-term business objectives.

Requirements

• Bachelor's Degree in Finance, Healthcare Administration, or similar field
• 8 years experience in finance, business, or project management environment

Nice To Haves

• Master's Degree in Finance, Healthcare Administration, or similar field

Responsibilities

• Directs and manages the alignment of short and long-term goals for the COO and University Hospital Executive Leadership to ensure all initiatives support the broader institutional mission.
• Serves as the primary liaison for University Hospital strategic programs, facilitating communication between executive offices and operational departments.
• Acts as the lead for rapid problem resolution, identifying risks to strategic goals and implementing corrective actions under minimal supervision.
• Oversees a consolidated team responsible for a diverse portfolio of strategic programs, ensuring that individual projects do not operate in silos but contribute to overall organizational cohesion.
• Synchronizes efforts across various functional areas, such as analytics, resource planning, and operations, to create a unified approach to program delivery.
• Fosters a professional environment focused on accountability and creative solution-sharing among team members.
• Continuously evaluates business processes across the hospital to identify inefficiencies, searching for innovative ways to enhance productivity and service delivery.
• Analyzes departmental performance to ensure the institution is making optimal use of its financial, physical, and human resources.
• Leads efforts to measure and validate the success of process improvements, ensuring that changes result in sustainable operational gains.
• Manages the quality and status of all assigned initiatives, ensuring deliverables meet the high standards of University Hospital leadership.
• Establishes and tracks major project milestones using key operational metrics and performance indicators to provide objective status updates.
• Focuses on designing and deploying timely solutions that are grounded in data and scalable across the organization.
• Ensures all strategic activities and operational plans remain in strict compliance with applicable state and federal laws, as well as institutional policies.
• Regularly reviews and recommends updates to policies to reflect changing regulations or updated business objectives.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Manager