Sr. Manager of IT & Enterprise Software Strategy

Ceribell, Inc•Sunnyvale, CA

10h

About The Position

Ceribell is a medical technology company dedicated to transforming the diagnosis and management of patients with serious neurological conditions. Their flagship product, the Ceribell System, is a novel, point-of-care electroencephalography (EEG) platform designed for acute care settings, currently utilized in numerous hospitals and healthcare networks nationwide. The company's mission is driven by a commitment to advancing critical care through rapid seizure detection technology. The Sr. Manager of IT & Enterprise Software Strategy will play a pivotal role in this mission by leading IT support operations and defining Ceribell’s overarching IT and enterprise software strategy. This strategy must align with business goals, ensure scalability, and maintain robust security. The role requires cross-functional collaboration to translate business needs into actionable roadmaps, investment plans, and compliant solutions, while also contributing to annual planning and budgeting. Key responsibilities include managing the entire lifecycle of enterprise software, from optimization and implementation to retirement, and leading vendor contract negotiations to ensure cost-effectiveness, risk management, and service quality. The manager will also establish governance frameworks for new tools, drive operational excellence across IT systems, track performance metrics, and lead portfolio planning for major software initiatives. Furthermore, the position involves evaluating new technologies for efficiency and user experience, leading change management, and providing regular reports to leadership on software portfolio health and strategic progress, effectively serving as a crucial link between business operations and enterprise software.

Requirements

10+ years of experience in IT, enterprise software, or technology-driven organizations, with 5+ years in strategic or operational leadership roles.
Proven track record leading IT Support and large-scale enterprise software initiatives from planning through execution.
Strong ability to translate business goals into actionable operational plans.
Exceptional communication, leadership, and stakeholder management skills.
Experience with budgeting, and resource forecasting.
Experience in a regulated industry (e.g., medical device, health tech, etc).
Background in IT leadership, enterprise systems, program management or related disciplines.
Familiarity with compliance requirements such as SOC2, HIPAA and SOX.

Nice To Haves

Bachelor’s degree preferred in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.

Responsibilities

Oversee IT support operations, including service desk and end-user support, ensuring high-quality, responsive service delivery.
Define and drive Ceribell’s IT and enterprise software strategy aligned to business goals, scalability, and security.
Partner cross-functionally to translate needs into roadmaps, investment plans, and compliant solutions, while supporting annual planning and budgeting.
Own the lifecycle of enterprise software, including optimization, implementation, and retirement.
Lead vendor contract negotiations where needed, performance oversight, and ensuring alignment with cost, risk, and service expectations.
Establish governance frameworks for evaluating and approving new tools to minimize sprawl and optimize the tech stack.
Drive operational processes across IT and enterprise systems, including, system administration and support models and access management and lifecycle processes.
Track key performance metrics to ensure reliability, efficiency, and service quality.
Lead portfolio planning and prioritization across IT and major enterprise software initiatives.
Partner with cross-functional teams to deliver large-scale programs, ensuring clear timelines, resource alignment and risk management.
Evaluate tools, platforms, and methodologies to improve operational efficiency, system scalability and user experience.
Lead change management for new systems, development practices, and infrastructure improvements.
Provide regular reports on software portfolio health, risks, timelines, and strategic progress to leadership.
Serve as the operational “glue” between the business and enterprise software.

Benefits

Performance-based incentive compensation (varies by role)
Equity opportunities
100% Employer paid Health Benefits for Employees
50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection)
100% paid Life and Long-Term Disability Insurance
401(k) with a generous company match
Employee Stock Purchase Plan (ESPP) with a discount
Monthly cell phone stipend
Flexible paid time off
13 Paid Holidays + 3 Company Wellness Days
Excellent parental leave policy
Fantastic culture with tremendous career advancement opportunities
Joining a mission-minded organization!