Sr Manager, Network Services Manager

SharkNinja•Needham, MA

2d•Onsite

About The Position

The Sr Manager, Network Services Manager oversees the planning, implementation, and maintenance of an organization’s network infrastructure. This role involves managing teams, ensuring network reliability, security, and performance, and aligning network services with business goals.

Requirements

Practical Experience designing, implementing and managing a Global SD Wan network – preferably Cato
Experience in designing and supporting WLAN environments
Proficiency with networking protocols (e.g., TCP/IP, BGP, OSPF, MPLS).
Experience with network hardware (e.g., Cisco, Juniper, Aruba, Cato).
Knowledge of cloud networking (AWS, Azure, Google Cloud).
Familiarity with network security tools (firewalls, IDS/IPS).
Expertise in monitoring tools (e.g., SolarWinds, Nagios, Wireshark, Logic Monitor, Datadog).
Strong leadership and team management abilities.
Excellent communication skills for coordinating with stakeholders.
Problem-solving and strategic thinking.
10+ years in network engineering with at least 3–5 years in a managerial role.
Proficiency in BGP, OSPF, MPLS, and hardware such as Cisco, Juniper, Aruba, or Cato.
Bachelor’s degree preferred; active CCNP, CCIE, ITIL, or Cloud certifications (AWS/Azure).

Responsibilities

Develop and implement network strategies to support organizational objectives, including scalability, security, and performance optimization.
Manage and mentor a team of network engineers and administrators, setting goals, conducting performance reviews, and fostering professional development.
Oversee the design, deployment, and maintenance of network infrastructure, including SD WAN, LAN, WAN, VPNs, and cloud-based networks.
Ensure network security protocols are in place, monitor threats, and maintain compliance with industry standards (e.g., GDPR, HIPAA, or PCI-DSS).
Negotiate with vendors for hardware, software, and services, ensuring cost-effective solutions and service-level agreements (SLAs).
Oversee resolution of complex network issues, ensuring minimal downtime and efficient incident response.
Manage budgets for network operations, including hardware, software, and staffing costs.
Work with other IT teams (e.g., cybersecurity, applications, or infrastructure) and business units to align network services with organizational needs.
Use tools to monitor network performance, identify bottlenecks, and implement improvements.