Sr. Manager, MarTech Delivery Integration Lead

Charles Schwab Inc. • Austin, TX

7d • $120,000 - $170,000 • Onsite

About The Position

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
As part of the Marketing Technology team evolving Schwab’s digital ecosystem, this role plays a critical part in translating marketing objectives and business intent into scalable, technology-enabled solutions that drive measurable business outcomes. The MarTech Delivery Integration Lead connects strategy to execution by transforming complex marketing needs into clear, validated requirements that enable effective solution design, seamless delivery and adoption across teams.
In this role, you will own and evolve how marketing initiatives move from concept into technical solutioning by defining and optimizing operating models, governance frameworks, intake processes with detailed documentation to drive clarity, prioritization, and delivery readiness. You will maintain a single source of truth for requirements, decisions, dependencies, success metrics. You are accountable to ensure initiatives meet defined readiness and acceptance criteria before entering technical discovery and development through production. You will partner closely with marketing stakeholders across multiple lines of business and technology teams to define success criteria, clarify scope and workflows, and ensure alignment - helping teams navigate dependencies, constraints, risks, impacts and trade-offs in complex delivery environments and ecosystems.
Success in this role means enabling teams to make informed decisions, accelerating time-to-value for marketing capabilities, and ensuring solutions deliver meaningful impact for the business and our clients. You will lead cross-team alignment on sequencing, readiness gates, and implementation sign-offs and play a key role in driving collaboration across Marketing, Schwab Technology Services, Digital Retail, and other partners, ensuring effective solutioning, implementation, adoption, and optimization.
Your work will directly impact how the organization evolves its MarTech ecosystem by supporting portfolio alignment and prioritization, guiding delivery readiness, and reinforcing feedback loops that inform continuous improvement. Through strong problem-solving, communication, and stakeholder engagement, you will help teams operate with greater clarity, adaptability, and accountability—ensuring technology investments deliver against business goals and successfully adopted.

Requirements

• 7+ years of experience in strategy, product ownership, technical program management, or content enablement within a marketing technology ecosystem
• Bachelor’s degree in Computer Science, Information Systems, Technical Communication, or a related field
• Experience applying AI technologies and tools to support marketing workflows, digital content creation, approvals, implementation, and performance tracking
• Demonstrated ability to translate business objectives into clear, structured requirements, including scope, use cases, workflows, roadmaps and success criteria
• Strong collaboration skills with the ability to align cross-functional stakeholders across marketing, product, architecture, and engineering teams
• Experience working in complex delivery environments with dependencies, governance frameworks, and capacity constraints
• Proven ability to connect business strategy to technical solutions that scale across platforms and channels
• Strong communication skills, including technical writing, facilitation, and presenting to both leadership and working teams

Nice To Haves

• Experience supporting or leading initiatives involving modern web frameworks or tools such as React, Next.js, Sanity, Workfront, or Bynder
• Experience working with content management systems, headless CMS platforms, or digital asset management integrations
• Experience operating in regulated environments where compliance, approvals, and structured workflows influence delivery
• Proactive and able to navigate ambiguity and drive structured, outcome-oriented solutions through influence and cross-team alignment

Responsibilities

• Own and evolve how marketing initiatives move from concept into technical solutioning by defining and optimizing operating models, governance frameworks, intake processes with detailed documentation to drive clarity, prioritization, and delivery readiness.
• Maintain a single source of truth for requirements, decisions, dependencies, success metrics.
• Ensure initiatives meet defined readiness and acceptance criteria before entering technical discovery and development through production.
• Partner closely with marketing stakeholders across multiple lines of business and technology teams to define success criteria, clarify scope and workflows, and ensure alignment.
• Help teams navigate dependencies, constraints, risks, impacts and trade-offs in complex delivery environments and ecosystems.
• Lead cross-team alignment on sequencing, readiness gates, and implementation sign-offs.
• Play a key role in driving collaboration across Marketing, Schwab Technology Services, Digital Retail, and other partners, ensuring effective solutioning, implementation, adoption, and optimization.
• Support portfolio alignment and prioritization, guiding delivery readiness, and reinforcing feedback loops that inform continuous improvement.
• Help teams operate with greater clarity, adaptability, and accountability—ensuring technology investments deliver against business goals and successfully adopted.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager