Sr. Manager/ Manager, Business Analytics

“FC Cincinnati”•Cincinnati, OH

2d•Hybrid

About The Position

The (Sr.) Manager of Business Analytics serves as a strategic leader within FC Cincinnati's Business Intelligence Department, responsible for overseeing analytical initiatives, managing a team of analysts, and delivering actionable insights that drive revenue growth, enhance fan experience, and support organizational decision-making. This role bridges data analytics with business strategy, translating complex data into clear recommendations for senior leadership while developing the capabilities of the analytics team. The Manager will lead cross-functional analytics projects, establish reporting standards, and foster a data-driven culture across the organization.

Requirements

Bachelor's degree with emphasis in economics, statistics, mathematics, computer science, or related analytical field; Master's degree a plus
3-5 years of experience in business analytics
Advanced proficiency with SQL and statistical programming languages (R or Python)
Expert knowledge of data visualization tools (Tableau preferred)
Experience with CRM platforms (Salesforce preferred) and ticketing systems
Strong project management skills with ability to manage multiple initiatives simultaneously

Nice To Haves

Experience in sports, entertainment, or consumer-facing industries strongly preferred
Strategic thinking with ability to translate business challenges into analytical solutions
Strong stakeholder management and cross-functional collaboration abilities
Deep understanding of statistical modeling, forecasting, and advanced analytics techniques
Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint
Experience with data warehousing, ETL processes, and database management
Knowledge of privacy regulations and data security best practices
Ability to thrive in a fast-paced, dynamic environment with changing priorities
Strong attention to detail and commitment to data quality

Responsibilities

Lead and mentor a team of business analysts, providing guidance, professional development, and performance management
Develop and execute the department's analytics strategy in alignment with organizational objectives and MLS/league initiatives
Oversee the creation and maintenance of comprehensive dashboards, automated reporting systems, and KPIs across all business units
Support adoption and training of the reporting environment across the organization
Ensure accuracy and timeliness of internal and external reporting across the organization along with data quality of which is reported
Manage analytics projects from conception through implementation, ensuring timely delivery and measurable business impact
Lead complex analytical initiatives including predictive modeling, pricing optimization, fan segmentation, and revenue forecasting
Collaborate with IT and external vendors to enhance data infrastructure, tools, and integration capabilities
Support the development, build-out, and optimization of the data warehouse, overseeing the entire data lifecycle from ingestion/transformation to ongoing maintenance and secure data export to downstream tools and external vendors.
Establish data governance standards, best practices, and quality assurance protocols across the organization
Foster collaboration between BS&A and other departments to drive adoption of data-driven decision making
Identify best practices both within and outside of the sports industry to define how the club can best use data to drive more informed business decisions
Other duties as assigned