Sr. Manager, Logistics Operations

Digi-Key Electronics•Thief River Falls, MN

2d•Onsite

About The Position

DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page. ______________________________________________________________________ Position Overview: The Senior Manager, Logistics Operations is responsible for providing leadership and direction for four (4) critical areas within the broader Logistics team including: Data Analytics, Inbound and Outbound Routing and Scheduling, Customer Documentation, and Vendor Management. You are responsible for managing and developing leaders of people and individual contributors. You will oversee teams that provide support for compliant domestic, import and export business with on time delivery. This is a critical role that has a direct impact on growth, margin and profitability. The Senior Manager, Logistics Operations will be responsible for partnerships with suppliers, carriers and internal teams to define action plans advancing processes, methods and tools improving the overall logistics experience, while focusing on scalability, automation, and overall cost mitigation within the DigiKey logistics and transportation network. This role is based in Thief River Falls, Minnesota, and will require a minimum of three days per week in the office and be available for projects in the office as needed.

Requirements

Bachelor’s degree in supply chain management, Logistics/Transportation Management, International Business, or Business Management or equivalent work experience
8+ years of progressive experience working in logistics, transportation, or supply chain operations, with 6+ years of leading and developing high‑performing teams
Hands‑on exposure to TMS, WMS, ERP (SAP, Oracle)
Strong knowledge of international trade regulations, customs procedures, and import/export laws
Good working knowledge of the electrical components distribution industry
Significant experience analyzing data; leveraging the information to drive decisions
Experience leading teams; able engage, inspire, and motivate others to deliver business outcomes
Excellent written and verbal communication skills; ability to work with a large variety of audiences (e.g. warehouse associate, executive level internally and externally)
Excellent problem-solving and critical | creative thinking skills
Good time and task management skills
Self-Starter. Excellent ability to work independently and handle multiple projects
Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future. The employer does not offer immigration sponsorship for this opportunity.

Nice To Haves

Certifications from American Production and Inventory Control Society (APICS CTLD), or other relevant organizations (Preferred)

Responsibilities

Lead and manage a seasoned / professional level team, accountable for department performance aligned to corporate strategy and KPI’s
Develop, implement, and continuously adapt Logistics plans, procedures, priorities, and resources to address operational complexity, and evolving business requirements
Plan, organize and control all activities of the department; participate in setting and developing department goals, objectives and KPIs and evaluate results against established benchmarks to drive continuous improvement.
Lead, plan and organize department staff meetings, provide business and team updates and ensuring timely completion of action items
Monitor, analyze, and evaluate on department-specific performance dashboards and KPIs; recommend and implement new approaches, policies and procedures to improve efficiency and service levels
Build cross-functional partnerships to ensure alignment between Logistics operations and broader business strategy, acting as a change agent to influence and gain consensus
Collaborate closely with the Director of Logistics and Human Resources to assess manpower needs, employee relations for escalated performance and disciplinary action (i.e. policy violation/PIP), and hiring plans
Proactively identify regulatory or trade compliance changes that may impact shipments, timelines, or risk; lead planning and response efforts to minimize disruption
Logistics Operations Develop high-performing logistics operations team responsible for end-to-end shipment execution, visibility, issue resolution, carrier performance and billing accuracy, order follow up, order delay resolution, inbound and outbound shipment visibility, carrier routing, and customer documentation, and audit carrier billing
Assist team with opportunities to resolve issues supporting same day ship
Participate in development of annual plan including objectives, strategies, and tactical plans for the logistics department
Collaborate with Sr. Director, Logistics on the entire delivery process, managing multi-modal transportation (FTL, LTL, parcel, rail/ocean/air)
Monitor key transportation metrics, drive analytics, and apply AI to enhance decision-making and operational performance
Customer Documentation – manage scalability and automation of supplying of manufacturer C of Cs, certificates, and other requested documents to order packing
Develop and maintain strong partnerships with other functional area leaders to determine which logistics improvements need to be made to increase productivity levels across the organization
Collaborate with product team to ensure contracts are noted correctly for existing and new supplier onboarding regarding Carrier Routing, Incoterms, and liability
Establish and execute a global logistics strategy that supports business objectives for product availability, customer availability, sustainability goals and scalable growth
Build, manage, and influence relationships with carriers, freight forwarders, and other freight partners to drive performance and negotiate rates and contracts. Ownership of total cost optimization.
Encourage the implementation of environmentally conscious alternatives with our carriers within our shipping platforms
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time
Ability to travel - domestically and internationally as needed|requested
May lead|participate on cross-functional committees, task forces
May Attend seminars, meetings and other actions to maintain knowledge of industry specifics information and identify any regulation or industry changes affecting DigiKey’s business