Sr. Manager Learning & Development

Acrisure • San Jose, CA

1d

About The Position

Leads the Training & Development function, managing a team that includes subordinate managers and individual contributors. Responsible for creating and executing a learning strategy aligned with Acrisure’s objectives, ensuring scalable, high-quality training programs that improve performance, compliance, and client service. Provides strong leadership, sets clear goals, and partners with stakeholders to build organizational capability.

Requirements

• Bachelor’s degree in HR, Education, Organizational Development, or related field.
• 8–10+ years in Learning & Development, including 3–5+ years managing managers.
• Experience building enterprise training programs and scalable learning operations.
• Proficiency with LMS platforms and instructional design methodologies.
• Strong stakeholder management and communication skills.

Nice To Haves

• Experience in insurance or financial services.
• Familiarity with EPIC or similar systems.

Responsibilities

• Oversee design and delivery of onboarding, role-based, compliance, and leadership training.
• Implement blended learning solutions (virtual, in-person, eLearning, microlearning).
• Manage internal learning systems (content libraries, and reporting)
• Ensure compliance with regulatory training requirements and maintain audit-ready documentation.
• Define success metrics and use data to measure impact and improve programs.
• Manage L&D budget and vendor relationships.
• Assist and train individuals and teams on workflows, epic standards, Indio, and CSR24.
• Utilize reports to audit performance of team members to ensure they are following proper procedures
• Gap training for individuals who are moving into a new role, especially Associate account managers to Account managers where there will be knowledge gaps

Benefits

• Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees