Sr Manager, IT Governance

Employbridge•,

7h•Remote

About The Position

The Senior Manager, IT Governance, Risk & Asset Management is responsible for ensuring disciplined oversight of technology spend, software assets, and enterprise IT risk. This role governs financial efficiency, license compliance, disaster recovery and business continuity readiness, and technology risk management across the IT portfolio. Acting as a strategic partner to IT, Finance, Procurement, Legal, and Information Security, this role ensures technology investments are optimized, risks are understood and managed, and the organization maintains operational resilience.

Requirements

Bachelor’s degree in Information Technology, Business, Finance, or related field, or equivalent experience
7+ years of experience in IT governance, software asset management, IT finance, risk management, or vendor management
Strong understanding of software licensing models, SaaS platforms, and vendor contracts
Experience working cross functionally with IT, Finance, Procurement, Legal, and Security teams
Experience with SaaS management platforms such as Zylo
Familiarity with IT risk, disaster recovery, and business continuity governance frameworks
Knowledge of ITIL, NIST, ISO 22301, or similar governance level standards
SaaS platform administration and operational management
ServiceNow platform configuration and support (ITSM, Change, Incident, CMDB, Asset modules)
SaaS management and cost governance tooling (e.g., Zylo)
Platform data quality, integrity, and lifecycle management
Workflow configuration and process enablement
User access, role, and permission management
Platform release, upgrade, and change coordination
Operational reporting and dashboard support
Issue troubleshooting and vendor coordination
Documentation, standards, and runbook development
Continuous improvement and platform optimization
Cross‑functional collaboration with IT, Governance, and Operations teams

Responsibilities

Govern enterprise software and professional services spend, ensuring alignment between budget, usage, and business value
Track and report on technology spend trends, forecasts, and optimization opportunities
Partner with Finance on budgeting, forecasting, and financial transparency for IT investments
Maintain accurate records of software license entitlements, renewals, and contractual obligations
Ensure compliance with vendor licensing terms and audit readiness
Identify underutilized, unused, or redundant software and drive optimization actions
Support renewal and negotiation strategies through usage and entitlement analysis
Serve as the enterprise owner of the Zylo platform for SaaS and software asset management
Ensure accurate ingestion and governance of contract, spend, and usage data
Develop executive ready reporting on spend vs. usage, optimization opportunities, and risk exposure
Own governance and oversight of IT disaster recovery and business continuity readiness
Ensure business critical systems and services have documented and tested recovery plans
Maintain alignment between application criticality, recovery objectives, and funding decisions
Track DR/BC testing outcomes, gaps, and remediation plans in partnership with Infrastructure and Application teams
Ensure vendor and SaaS platforms meet business continuity and resiliency expectations
Maintain audit ready documentation aligned to enterprise DR and BC standards
Establish and maintain an enterprise view of IT risk across applications, vendors, and services
Partner with Information Security, Infrastructure, and Legal to assess and monitor technology and vendor risk
Ensure risk considerations are embedded in software acquisition, renewal, and retirement decisions
Track and report on key IT risk indicators, including resilience, vendor dependency, and license exposure
Support internal audits, risk reviews, and compliance assessments related to technology risk
Govern the full lifecycle of software and professional services, from intake and approval through renewal or decommissioning
Ensure vendor risk, financial impact, license compliance, and recovery capabilities are evaluated holistically
Drive standardization and controls to prevent unmanaged risk and spend