Sr Manager, Information Security (Bilingual in Chinese)

TransGlobal•Diamond Bar, CA

3d•$120,000 - $150,000•Hybrid

About The Position

The Sr Manager, Information Security leads the company's global IT infrastructure, cybersecurity, and US-based vendor and services management. Reporting to the CTO, this role owns the design, implementation and operations of a secure, reliable, and scalable technology environment that supports cross-border operations and business growth. The role collaborates closely with Product, Software Development, QA, and AI & Automation teams to align infrastructure and security with modern development and delivery practices.

Requirements

Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field
At least 10 years of progressive IT or Cybersecurity experience, including 5+ years in leadership roles.
Bilingual proficiency in English and Chinese
Strong hands-on expertise in cybersecurity and IT infrastructure (cloud, network, enterprise systems)
Proven experience establishing IT governance, security frameworks, and operational standards
Demonstrated experience collaborating cross-functionally with Product, Software Development, and QA teams
Strong vendor management and stakeholder engagement skills

Nice To Haves

Holding active cybersecurity certificates, e.g. CISSP, CISA, Security+
Experience in financial services, insurance, or other regulated industries
Familiarity with compliance frameworks such as NIST, ISO 27001, SOC 2
Experience supporting high-growth organizations or IPO readiness initiatives
Exposure to cloud-native environments
Experience managing cross-border operations between the U.S. and Asia
Master's degree preferred

Responsibilities

Design, implement, and operate scalable, resilient IT infrastructure across cloud, network, and enterprise systems supporting global operations
Ensure high availability, performance, and reliability of all technology platforms and services
Direct IT service delivery and support operations, overseeing the IT Service team and escalation tiers
Establish infrastructure standards and roadmaps that scale with increasing system and user demands
Develop and execute the enterprise cybersecurity policies, and controls protecting company data and systems
Implement and operate security practices aligned with U.S. regulatory requirements (e.g., CCPA, SEC, FINRA)
Drive compliance readiness (e.g., NIST, ISO 27001, SOC 2) in partnership with Legal and business stakeholders
Own risk assessments, vulnerability management, incident response, and data protection frameworks end to end
Ensure audit readiness and continuous improvement of the company's security posture
Manage US-based IT vendors and partner services across infrastructure, security, and enterprise systems
Evaluate and select technology partners; negotiate and oversee contracts, SLAs, and renewals
Monitor vendor performance, cost efficiency, and alignment with company standards and compliance requirements
Establish and enforce IT governance frameworks, including policies, standards, and operational procedures
Implement disciplined change management, system lifecycle management, and operational best practices
Define and track key performance indicators across infrastructure, security, and IT operations
Partner with Product, Software Development, QA, and AI & Automation teams within the CTO's organization to align infrastructure and security with development and delivery needs
Act as a bridge between technical and non-technical stakeholders to drive clarity, accountability, and results
Lead and develop the IT Service team, building strong capabilities in infrastructure, service delivery, and cybersecurity
Provide coaching, performance management, and succession planning for IT service team members
Foster a culture of accountability, continuous improvement, and cross-functional collaboration