Sr Manager In House Marketing I
About The Position
The Senior Marketing Manager improves tour bookings and profit generation through achieving targeted goals and driving penetration, while maintaining budgeted costs. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Requirements
- High School Diploma or equivalent
- 2+ years of management experience within the vacation ownership industry.
- Proven track record to develop and communicate outstanding ideas/concepts
- Ability to empower and train teams
- Proven track record to exceed performance targets and deliver customer satisfaction
- Possess strong interpersonal skills to lead multiple duties and work in a fast-paced environment
- Ability to have positive daily interactions with others and influence skill set to achieve targeted goals
Nice To Haves
- 4 years of vacation ownership experience in marketing & sales
- Proven track record to drive and implement site programs and systems.
Responsibilities
- Provides overall leadership and support to the team members and processes of the local on-site marketing programs.
- Responsible for the development and implementation of new creative marketing programs that increase tour flow, with an emphasis on sustained growth, sales efficiency, and guest experience.
- Recruits, trains, and develops Marketing Representatives.
- Coordinates effective tour management with sales leaders, and maintains open lines of communication of new procedures, programs, and policies.
- Leads the day-to-day operations at the resort level, including the management of Marketing Representatives, to ensure outstanding guest experience.
- Operates in unison with Hotel Operations, Support Services, and Vendors to achieve goals.
- Supports the Marketing department in other functions as defined by the Director of Marketing.
Benefits
- Medical, Dental, and Vision insurance from Day One
- 401k plan with company match
- Life insurance
- Company stock purchase program
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
