Sr. Manager, Human Resources

Extendicare • Markham, ON

22h • Hybrid

About The Position

Extendicare is seeking a seasoned Senior Human Resources Manager to support their Long-Term Care division. This role partners with HR Business Partners to operationalize and align HR and business strategies, focusing on the flawless execution of people initiatives to enable the business in providing an exceptional employee experience. The position is located at their Head Office in Markham, Ontario, with a hybrid working environment and occasional travel to LTC homes as required.

Requirements

• University Degree or College Diploma in Human Resources or a related field.
• 7–10+ years of progressive human resources experience, with significant leadership responsibility.
• Proven experience operating in a unionized environment, with the ability to navigate complex labour relations issues.
• Demonstrated success in strategic HR leadership, including change management, organizational design, and enterprise-wide project management.
• Exceptional executive-level communication, relationship building, influence, and conflict management skills.
• Strong analytical capabilities, with experience leveraging HRIS tools (Workday experience preferred) to drive insights and decision-making.
• Ability to thrive in a fast-paced, multi-stakeholder environment while balancing strategic priorities with operational needs.

Nice To Haves

• CHRP or CHRL designation is an asset; commitment to ongoing professional development expected.

Responsibilities

• Provide leadership to a team of 5 HR Business Partners, fostering a high-performance culture, building capability, and ensuring seamless delivery of strategic and operational HR support across the organization.
• Serve as a trusted strategic advisor to senior leaders within the Long-Term Care business, shaping people strategies that directly enable growth, operational effectiveness, and long-term business success.
• Lead analysis of key people trends, proactively identifying risks and opportunities, and developing innovative solutions that strengthen organizational performance and competitiveness.
• Own the design and execution of strategic HR initiatives, ensuring alignment with business priorities and partnering with HR Business Partners to drive successful implementation at the site and home level.
• Enable data-informed decision-making and continuous improvement across the employee lifecycle.
• Oversee flawless execution of core HR programs and processes, including employee engagement, workforce planning, succession planning, talent development, complex ER/LR matters, recruitment and retention strategies, policy development, and HR process optimization.
• Lead high-risk or sensitive workplace investigations, including whistleblower cases or escalated employee concerns, ensuring fairness, compliance, and organizational integrity.
• Coach and influence senior leaders, building capability in people leadership, organizational effectiveness, and change management, including stakeholder engagement and communication strategies.
• Provide expert guidance on complex and sensitive people issues, coordinating with senior leaders and/or labour relations to drive effective solutions that mitigate risk and support business outcomes.
• Identify and champion cross-functional improvement opportunities, leveraging relationships across CoEs and HR Operations to enhance service delivery, efficiency, and employee experience.

Benefits

• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree