Sr Manager, HR Technology

''•Toronto, ON

2d•CA$111,700 - CA$149,000•Hybrid

About The Position

We’re seeking a Senior Manager to lead our global HR technology delivery team while serving as a talent amplifier who elevates team capabilities and drives transformational outcomes. This role combines hands-on technical delivery leadership with coaching, enablement, and business partnership to ensure the successful delivery of world-class HR technology solutions across SAP SuccessFactors, UKG Dimensions, Phenom, and ServiceNow HR. Working closely with the HR Technology Portfolio Director and senior HR leaders, you will translate strategy into execution, build a high-performing team, and create lasting impact through technology innovation, operational excellence, and talent development.

Requirements

7 to 10 years of HR technology experience with strong expertise in SAP SuccessFactors, including Employee Central, Recruiting, Performance, Learning, and Compensation.
Working knowledge of UKG Dimensions, Phenom, ServiceNow HR, and HR technology integration patterns.
Proven experience leading full lifecycle implementations and a strong understanding of system architecture, APIs, and data management.
3 to 5 years of experience managing technical teams with demonstrated success developing and coaching employees.
Experience leading geographically distributed teams and building highly collaborative, trust-based cultures.
Proven ability to elevate team capabilities and create growth opportunities for others.
Deep understanding of HR processes and the ability to translate business requirements into technology solutions.
Experience building trusted partnerships with HR leaders and business stakeholders.
Strong consultative mindset with the ability to balance strategic thinking and tactical execution.
Excellent communication and presentation skills, including experience engaging with executive leaders.
Demonstrated capability in: Developing talent and building organizational capability.
Demonstrated capability in: Driving results with accountability and quality.
Demonstrated capability in: Leading transformation and change initiatives.
Demonstrated capability in: Managing technology demand intake and delivery processes.
Demonstrated capability in: Building collaborative partnerships across cultures and functions.
Demonstrated capability in: Promoting a customer-focused and employee-centered approach.

Nice To Haves

SAP SuccessFactors certification(s) strongly preferred.
Experience supporting manufacturing, consumer goods, or similarly complex global organizations is preferred.

Responsibilities

Lead, coach, and develop a team of functional engineers, fostering a culture of continuous learning, collaboration, and innovation.
Develop team capabilities across the full delivery lifecycle including solution architecture, design, configuration, testing, deployment, and change management.
Act as a talent amplifier by mentoring team members, sharing best practices, and demonstrating effective delivery approaches.
Own end-to-end delivery of HR technology implementations, enhancements, integrations, and optimization initiatives.
Partner with HR stakeholders and business leaders to understand requirements and design solutions that address business challenges.
Ensure technical quality, system performance, data integrity, security, and compliance across HR technology platforms.
Translate complex technical concepts into clear business value outcomes for stakeholders at all levels.
Support vendor management activities and foster effective partnerships with key technology providers.
Lead organizational change initiatives to ensure successful adoption of new technologies and processes.
Drive demand management, capacity planning, roadmap development, and prioritization of technology initiatives.
Champion employee experience and user-centered design principles across all technology solutions.
Explore emerging technologies, AI-enabled capabilities, automation opportunities, and industry best practices to drive innovation.