Sr Manager, GTM Communications

Zscaler•San Jose, CA

4d•Hybrid

About The Position

Zscaler is looking for a Sr Manager, GTM Communications to join their team. This is a Hybrid role based out of their global headquarters in San Jose, CA, reporting to the Senior Director, GTM Strategy & Communications. The Sr Manager, GTM Communications will serve as the strategic voice of the Global Sales organization. In this high-visibility role, they will manage the end-to-end communication lifecycle for the Chief Revenue Officer (CRO) and GTM leaders, translating complex cybersecurity and go-to-market strategies into clear, actionable, and inspiring narratives for the global sales force and external stakeholders.

Requirements

6+ years of experience in internal and executive communications within a fast-paced cybersecurity or high-growth SaaS environment
Proven track record of managing mainstage content and live executive performance for large-scale events with 1,000+ attendees
Proven ability advising C-suite executives and driving communications strategy for global sales organizations
Experience expanding change management frameworks to support large-scale GTM initiatives, sales methodologies, or organizational shifts
Relentlessly curious. Stays ahead of new attack techniques, tools, and buyer anxieties in the AI threat landscape, forms their own point of view, and brings that perspective to everything they build.

Nice To Haves

Direct experience supporting a Chief Revenue Officer (CRO) or senior GTM leadership in enterprise cybersecurity
Experience designing and managing multi-channel digital communication portals, internal knowledge bases, and field enablement platforms
Demonstrated ability to establish quantitative communication KPIs and structured field feedback mechanisms to measure messaging impact across field teams

Responsibilities

Act as the primary communications partner for the CRO and GTM leadership, managing internal and external platforms including board-level presentations, state of the union updates, and industry keynotes
Drive the editorial and creative direction for the mainstage experience at annual Sales Kick-Off (SKO) events, including theme development, keynote scripting, and visual storytelling
Design and orchestrate a holistic multi-channel communication ecosystem across field-facing platforms, GTM All Hands meetings, internal portals, and real-time channels
Serve as the air traffic controller for sales communications by consolidating updates into a prioritized calendar and collaborating with Product, Marketing, and Engineering SMEs to deliver sales-ready messaging
Expand change management frameworks and establish KPIs to support large-scale GTM initiatives, measure communication effectiveness, and maintain continuous field feedback loops