SR Manager, GTC- Digital Enablement

Johnson & Johnson • Brunswick, OH

1d • Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Johnson & Johnson is currently recruiting for a Senior Manager, Global Trade Control (GTC), Digital Enablement! This position can be located in New Brunswick, NJ, Zug Switzerland or Beerse, Belgium. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): North America- Requisition #R-104035 EMEA– Requisition#R-104656 Position Summary The Senior Manager, Strategic Capabilities, Trade Digital Enablement, is responsible for advancing digital, data, analytics, automation, and artificial intelligence capabilities across Global Trade Controls. This role combines global trade knowledge with digital product leadership to translate regulatory requirements, Global Trade Controls standards, business needs, and risk priorities into scalable technology-enabled solutions. The position partners across Global Trade Controls, Global Transportation and Trade Operations, sector Global Trade teams, Technology, Data Science, Master Data Management, Supply Chain, and other business functions to improve compliance visibility, strengthen controls, increase operational efficiency, and enable data-driven decision-making. The role provides business leadership for assigned digital capabilities from strategy and requirements through implementation, adoption, governance, and continuous improvement.

Requirements

• Seven or more years of relevant experience in global trade compliance, trade operations, digital enablement, data analytics, business technology, or a related discipline.
• Working knowledge of global trade processes and regulatory requirements, such as customs, tariff classification, country of origin, free trade agreements, valuation, export controls, restricted-party screening, or import and export reporting.
• Demonstrated experience leading technology, analytics, automation, data, or process-transformation initiatives from requirements definition through implementation, adoption, and stabilization.
• Ability to translate complex trade, compliance, risk, and business requirements into scalable process, data, analytics, and technology capabilities.
• Experience managing complex cross-functional initiatives, including scope, milestones, dependencies, risks, resources, vendors, and stakeholder communications.
• Strong analytical, problem-solving, project-management, influencing, and written and verbal communication skills.
• Demonstrated ability to operate effectively in a complex, highly matrixed, and global environment.

Nice To Haves

• Professional certification such as Licensed Customs Broker, Certified Customs Specialist, Certified Export Specialist, Project Management Professional, or comparable certification.
• Experience with trade and enterprise technologies such as SAP GTS, Trade Automation, E2open, Thomson Reuters, Descartes, ERP platforms, Power BI, Alteryx, Power Platform, data lakes, or comparable solutions.
• Familiarity with artificial intelligence, machine learning, generative AI, agent-based solutions, workflow automation, document extraction, and advanced analytics.
• Experience establishing governance, validation, monitoring, and human-review requirements for AI-enabled compliance capabilities.
• Experience within a regulated industry and familiarity with internal controls, audit readiness, validation, security, privacy, and records-management expectations.

Responsibilities

• Develop and execute the Global Trade Controls digital enablement roadmap, including trade analytics, automation, artificial intelligence, data governance, reporting, and technology optimization.
• Translate trade regulations, Global Trade Controls standards, process requirements, risk scenarios, and user needs into business requirements, control requirements, user stories, and scalable digital capabilities.
• Lead the design, implementation, governance, and continuous improvement of trade technology and analytics solutions across customs, classification, country of origin, free trade agreements, export controls, restricted-party screening, valuation, and other trade processes.
• Identify and prioritize AI and automation opportunities, including risk identification, transaction monitoring, document review, data validation, regulatory analysis, and compliance assessments, while maintaining appropriate validation, documentation, governance, and human oversight.
• Establish and govern trade data definitions, quality requirements, ownership expectations, controls, and performance measures to ensure data is accurate, complete, traceable, consistent, and suitable for compliance and business decision-making.
• Develop dashboards, analytics, risk indicators, and executive reporting that provide visibility into compliance performance, operational effectiveness, control adherence, risk exposure, duty optimization, and improvement opportunities.
• Partner with Global Process Leads and operational teams to ensure digital capabilities align with global standards and controls, clearly distinguishing process ownership, digital product ownership, technology delivery, and operational execution responsibilities.
• Lead cross-functional initiatives and manage relationships with technology teams, data scientists, external service providers, and other stakeholders to deliver capabilities within agreed scope, milestones, budget, quality, security, and compliance expectations.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• 10 days Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior