Sr. Manager, Global Sales Training - Chemical Analysis Division

Thermo Fisher Scientific • Franklin, MA

13d • Onsite

About The Position

Reporting to the Senior Director, Sales Operations & Commercial Excellence, you will manage a team and be responsible for supporting the development, implementation and execution of field sales training initiatives and sales selling tools, understanding the global commercial team's learning needs within the Chemical Analysis Division (CAD). Working closely with commercial and sales enablement, this candidate will develop and execute plans that will successfully deliver on CAD’s divisional goals and build the capability of the global sales organizations we support. This individual will also have oversight of the layout and setup of technical training built by product marketing which are delivered to our customers, distributors, and employees. This individual will need to be versed in the development of (e)Learning modules in order to drive (e)Learning engagement, recommend training approaches, and facilitate the integration of eLearning into our current training strategies. This is an amazing opportunity for someone looking to work in partnership with global commercial leaders and the extended training team to develop and implement impactful sales training programs.

Requirements

• Bachelor’s degree required
• Minimum of 5 years’ experience in Sales Training Management, Learning & Development, Sales, or Sales Operations in a corporate environment.
• Confirmed experience in Instructional Design, including content development, curriculum generation & delivery, with emphasis on web-based training modules.
• Experience in leading projects of extended, cross functional, and cross regional or global scope
• Experience with building eLearns (Docebo preferred)
• Demonstrate excellent presentation and facilitation skills.
• Familiarity with key sales selling concepts and methodologies (prospecting, qualification, value-based selling) and long-term strategic planning.
• Must have the vision and capability to develop training programs that translate strategy into actionable, global programs.
• Demonstrate leadership, communication skills and the ability to work effectively in a matrix environment supporting the needs of the commercial team
• Strong project management, consulting and problem-solving skills.
• Successful understanding of how to influence cultural change across an organization
• Applying innovative thinking in learning technology to drive quality of output and experience
• Ability to take the initiative and put ideas forward to improve processes
• High-level of intuition for business and ability to influence skills
• eLearning authoring tools and experience in script writing, video and podcast generation.
• Consistent track record to engage with digital technology for both internal and external collaborators’ benefit.
• Creative problem solver who can generate innovative ideas and solutions and partner effectively with other teams.
• Ability to identify, resolve problems and complete tasks with a strong attention to detail.
• Ability to act in a highly autonomous capacity and work on the most sophisticated problems with corporate transparency.
• Strong interpersonal and relationship building skills, experience in looking after multiple and diverse internal collaborators, and interacting with business and technology partners across all functional levels.
• Excellent interpersonal skills, written and verbal.

Nice To Haves

• Basic graphics and video creation/editing experience preferred.
• Previous selling experience highly desirable

Responsibilities

• Evaluate existing curricula for efficiency and instructional soundness, evaluate goals and objectives, and then plan the strategic approach for each training engagement to provide faster learning, better memory retention, and more direct application of learning
• Set the strategy for our Learning Management System (LMS) that supports internal technical sales training and coordinate external customer/distributor training. Lead all aspects of day-to-day administration and support of the LMS. Provide strategic LMS implementation mentorship to partners; implement and/or coordinate implementation of that mentorship.
• Strategically apply knowledge of adult learning theories, user-centric design, and business and interpersonal acuity to develop innovative and engaging performance improvement programs
• Support development of training plan, adapting global initiatives to support regional needs, assessing the efficiency of the current approach to training and implementing suggestions for continuous improvement
• Support development and implement assessments of knowledge proficiency & learning reinforcement across the curriculum using a variety of tools
• Elaborate, facilitate, implement and deliver the sales training and onboarding curriculum with proficiency assessment and certification programs as defined by the annual training plan via the web, and e-learning platform to complement classroom & virtual classroom delivery
• Analyze and report on training utilization, and key performance metrics which drive effective change and measurable results for all CAD training content.
• Collaborate regularly with external suppliers (design agencies, media vendors, etc.) to craft, produce and deliver sales training assets.
• Stay current on new technologies/industry trends, like generative AI and voiceover technologies, and apply them into sales training operations and activities.
• Support best practice sharing by leveraging other divisions within Thermo Fisher to deploy a scalable selling competency model.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager