Sr. Manager, Fraud Analytics and Dealer Monitoring

Hyundai Capital • Irvine, CA

64d

About The Position

The Sr. Manager, Fraud Analytics and Dealer Monitoring is responsible for developing, leading, and continuously enhancing enterprise fraud analytics and dealer monitoring capabilities across the full fraud lifecycle—prevention, detection, investigation support, and control optimization. This role designs and governs a comprehensive dealer performance and risk monitoring framework, establishes early warning indicators and escalation protocols, and delivers executive-ready dashboards, reporting, and insights spanning credit performance, booking quality, funding exceptions, policy adherence, confirmed fraud, and loss outcomes. Partnering closely with Sales, Consumer Credit/Origination, Servicing, Compliance, Investigations, Digital/Data teams, and OEM stakeholders, this role translates complex, multi-source signals into actionable strategies that reduce fraud and repurchase exposure, improve time-to-detect, and strengthen dealer network health. This role also measures control effectiveness (e.g., hit rates, false positives, model/rule drift, and prevented loss estimates), drives continuous tuning and emerging-scheme response, and mentors an analytics team to deliver scalable, data-driven solutions using modern analytics and AI/ML where appropriate.

Requirements

• Developing, leading, and continuously enhancing enterprise fraud analytics and dealer monitoring capabilities across the full fraud lifecycle—prevention, detection, investigation support, and control optimization.
• Designing and governing a comprehensive dealer performance and risk monitoring framework.
• Establishing early warning indicators and escalation protocols.
• Delivering executive-ready dashboards, reporting, and insights spanning credit performance, booking quality, funding exceptions, policy adherence, confirmed fraud, and loss outcomes.
• Translating complex, multi-source signals into actionable strategies that reduce fraud and repurchase exposure, improve time-to-detect, and strengthen dealer network health.
• Measuring control effectiveness (e.g., hit rates, false positives, model/rule drift, and prevented loss estimates).
• Driving continuous tuning and emerging-scheme response.
• Mentoring an analytics team to deliver scalable, data-driven solutions using modern analytics and AI/ML where appropriate.
• Incorporating investigation, servicing, and other multi-source risk signals into analytics deliverables to strengthen fraud detection, support case triage, and improve decision-making.
• Partnering with Digital/Data teams to advance scalable fraud analytics capabilities and support the use of modern analytics, machine learning, and AI where appropriate.
• Designing, implementing, and overseeing a comprehensive dealer monitoring framework covering credit performance, fraud risk, operational risk, compliance, and profitability.
• Establishing early warning indicators (EWIs) and escalation protocols to proactively identify dealers exhibiting adverse trends or emerging risks.
• Guiding the team in developing dealer risk segmentation dashboards and monitoring routines that support governance, escalation, and decision-making, leveraging large data sets and emerging technologies such as machine learning and AI.
• Monitoring dealer-level and portfolio-level performance across key metrics including delinquency, losses, booking quality, funding exceptions, confirmed fraud, and policy adherence.
• Partnering with Sales, Dealer Development, Consumer Credit/Origination, Servicing, Compliance, Investigations, and Digital/Data teams to strengthen fraud detection, case support, control design, and dealer monitoring effectiveness.
• Acting as a thought partner to business and field partners, balancing risk management with growth, portfolio performance, and dealer relationship objectives.
• Supporting dealer lifecycle decisions including onboarding, tiering, reclassification, remediation, and exit strategies.
• Representing the fraud analytics and dealer monitoring function in cross-functional forums and presenting findings and recommendations to senior leadership and key stakeholders.
• Acting as a thought partner to Field Sales and Dealer Development teams, balancing risk management with growth and dealer relationship objectives.
• Supporting dealer lifecycle decisions including onboarding, tiering, reclassification, remediation, and exit strategies.
• Partnering with Consumer Credit and Origination teams to evaluate the impact of dealer behavior on portfolio performance and policy effectiveness.
• Leading, mentoring, and developing a team of analytics professionals.
• Fostering a culture of continuous improvement, analytical rigor, and business partnership.
• Setting clear goals, performance metrics, and development plans for team members.

Responsibilities

• Lead the development, prioritization, and socialization of fraud-prevention insights that connect dealer behaviors to downstream outcomes (e.g., early default, loss severity, repurchase exposure), enabling earlier intervention and measurable risk reduction.
• Oversee and drive the creation of executive-ready analytics, reporting, and compelling, evidence-based narratives for leadership and field teams by synthesizing signals across underwriting, funding, servicing, and investigations into “what happened, why it happened, and what to do next” storylines.
• Incorporate investigation, servicing, and other multi-source risk signals into analytics deliverables to strengthen fraud detection, support case triage, and improve decision-making.
• Measure and communicate effectiveness of fraud controls and monitoring enhancements (hit rates, false positives, time-to-detect, prevented loss estimates), and drive continuous tuning based on observed drift and emerging schemes.
• Partners with Digital/Data teams to advance scalable fraud analytics capabilities and support the use of modern analytics, machine learning, and AI where appropriate.
• Design, implement, and oversee a comprehensive dealer monitoring framework covering credit performance, fraud risk, operational risk, compliance, and profitability.
• Establish early warning indicators (EWIs) and escalation protocols to proactively identify dealers exhibiting adverse trends or emerging risks, including: Emerging fraud schemes, Abnormal booking patterns, Funding exception trends, Brand-specific and cross-brand shifts in fraud typologies, dealer concentration, or customer behavior, Performance gaps or drift in fraud models, rules, and vendor scores.
• Guide the team in developing dealer risk segmentation dashboards and monitoring routines that support governance, escalation, and decision-making, leveraging large data sets and emerging technologies such as machine learning and AI.
• Monitor dealer-level and portfolio-level performance across key metrics including delinquency, losses, booking quality, funding exceptions, confirmed fraud, and policy adherence.
• Partner with Sales, Dealer Development, Consumer Credit/Origination, Servicing, Compliance, Investigations, and Digital/Data teams to strengthen fraud detection, case support, control design, and dealer monitoring effectiveness.
• Act as a thought partner to business and field partners, balancing risk management with growth, portfolio performance, and dealer relationship objectives.
• Support dealer lifecycle decisions including onboarding, tiering, reclassification, remediation, and exit strategies.
• Represent the fraud analytics and dealer monitoring function in cross-functional forums and present findings and recommendations to senior leadership and key stakeholders.
• Act as a thought partner to Field Sales and Dealer Development teams, balancing risk management with growth and dealer relationship objectives.
• Support dealer lifecycle decisions including onboarding, tiering, reclassification, remediation, and exit strategies.
• Partner with Consumer Credit and Origination teams to evaluate the impact of dealer behavior on portfolio performance and policy effectiveness.
• Lead, mentor, and develop a team of analytics professionals.
• Foster a culture of continuous improvement, analytical rigor, and business partnership.
• Set clear goals, performance metrics, and development plans for team members.

Benefits

• Medical, dental, and vision plans with no-cost and low-cost options
• Annual employer HSA contribution
• 401(k) matching and immediate vesting
• Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o Associate / Sr. Associate: $350 o Manager / Sr. Manager: $600 o Director: $800 o Executive Director: $900 o VP or Above: $1,000
• 100% employer-paid life and disability insurance
• No-cost health and wellbeing programs, including a gym benefit
• Six weeks of paid parental leave
• Paid Volunteer Time Off, plus a company donation to a charity of your choice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed