Sr Manager, Financial Analytics & Business Intelligence

Verve Coffee Roasters • Santa Cruz, CA

8h

About The Position

Verve Coffee Roasters is an award-winning craft coffee company (2024 Roaster of the Year) and a growth-stage omnichannel business. We serve customers through retail cafes in California and Japan, direct-to-consumer e-commerce, and wholesale partnerships with leading tech companies (Meta, Nvidia, Capital One) and major retailers (REI, Whole Foods and Sprouts).
We are seeking a financially-fluent architect to serve as the engine of our financial planning and business analysis. This is not a "reporting" role; it is a Unit Economics powerhouse. You will own the Doss ERP system, architecting the data schemas that track every cent of contribution margin across our three distinct channels.
As a key driver of Verve’s Operational Excellence initiative, you will be responsible for identifying variance, optimizing COGS, and building the rigorous financial models that dictate our capital allocation while sponsoring our data culture. You will lead the Business Decision Support function at Verve and partner with the CFO to ensure growth is always balanced with disciplined profitability (drive trade-off decision-making).

Requirements

• 7-10+ years in financial analysis, FP&A, or business intelligence
• Strong financial acumen: P&Ls, margin structures, and speaks the language of finance
• Strong data acumen: deep analysis and modeling of complex and disparate data sets
• Multi-channel or omnichannel businesses analysis with different unit economics
• ERP experience (NetSuite, SAP, Dynamics, etc.)
• Dashboard/BI tools (Tableau, Power BI, Looker)
• Excel expert with modeling and forecasting skills
• Statistical forecasting experience
• Track record driving measurable business results through finance and data analysis
• Entrepreneurial mindset; comfortable with ambiguity, building from scratch, desiring ownership.

Nice To Haves

• CPG, food & beverage, retail, or restaurant experience
• Omnichannel (B2B + B2C + retail) background
• Retail unit economics or DTC analytics experience
• Wholesale/distribution/grocery channel economics and cost structures experience
• Operational transformation experience
• Growth company background

Responsibilities

• Serve as the Strategic Owner of the Doss ERP, ensuring the general ledger and sub-ledgers translate into clean, actionable financial data.
• Architect data pipelines that map POS and e-commerce transactions directly to P&L line items for real-time margin visibility.
• Implement rigorous data governance to ensure a "single source of truth" for all financial auditing and reporting.
• Perform granular P&L attribution by channel, SKU, and customer cohort.
• Develop complex Contribution Margin 2 & 3 models that account for channel-specific "hidden" costs: cafe labor/occupancy, DTC last-mile fulfillment, and wholesale trade spend/deductions.
• Build sensitivity and scenario models to stress-test pricing strategies, product mix shifts, and capital investment ROI.
• Execute SKU Rationalization studies and labor productivity audits to drive bottom-line expansion.
• Design executive-grade financial dashboards that move beyond vanity metrics to focus on EBITDA drivers and liquidity.
• Establish a KPI framework based on First Principles, tracking leading indicators like Cafe Same-Store Sales (SSS), DTC Customer Acquisition Cost (CAC) vs. LTV, and Wholesale Velocity.
• Bridge the gap between operational data and financial outcomes through high-fidelity visualizations.
• Build probabilistic forecasting models to optimize working capital and minimize inventory carry costs (including green coffee and RTD).
• Partner with Production to align roasting schedules with financial demand signals, reducing "waste" as a percentage of COGS.
• Monitor Forecast Variance (BIAS/MAPE) and its direct impact on cash flow.
• Co-lead Monthly Business Reviews (MBR) with the CFO, providing the "why" behind budget vs. actual (BVA) variances.
• Act as a financial consultant to Channel Leaders, providing the data to justify marketing spend or wholesale expansion.
• Support Store Selection (Real Estate) modeling through predictive site-performance analytics.

Benefits

• Competitive Hourly wage
• Employee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee
• Free coffee with every paycheck and 30% employee discount on all merchandise, whole bean, beverages, and food items
• Continuing coffee education classes
• Mentorship and positive work environment
• Paid sick time
• Healthcare Benefits (for full-time employees working over 30 hours per week) including medical, dental, vision and 401k
• Holiday Pay after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed