Sr Manager, Enterprise Strategic Program Management

PayPal • San Jose, CA

2d • Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: Reporting to the Snr Director, Enterprise Strategic Program Management, the Snr Manager, Enterprise Strategic Program Management plays a critical role in driving enterprise-wide strategic initiatives from concept through execution. Partnering closely with cross-functional leaders and teams, this role ensures programs are aligned to corporate priorities, delivered on time, and achieve measurable business outcomes. The Snr Manager leads a portfolio of complex, high-visibility initiatives, managing project teams, mitigating risks, and enabling executive decision-making through clear communication and deep operational governance. The ideal candidate is a strong communicator with high attention to detail, capable of navigating complex stakeholder dynamics and delivering results in a fast-paced, matrixed environment.

Requirements

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Bachelor’s degree in Business, Operations, Management, or related field; advanced degree or MBA preferred.
• 8+ years of program/project management or management consultancy experience, including managing large-scale, cross-functional initiatives.
• Proven success delivering enterprise-level programs in complex, matrixed organizations.
• Strong leadership skills with the ability to influence without direct authority.
• Exceptional communication skills, capable of distilling complexity for executive audiences.
• A ‘true’ team player with a will to win
• Expertise with program management tools and methodologies (e.g., Agile, Waterfall, hybrid approaches).
• Solid business acumen with the ability to connect project outcomes to strategic objectives.
• Experience in regulated industries (e.g., financial services, healthcare, pharma).

Responsibilities

• Develop and implement program plans and budgets.
• Coordinate cross-functional teams and third-party contractors.
• Identify risks and develop mitigation strategies.
• Ensure projects are completed on time and within budget.
• Provide strategic guidance to project managers.
• Maintain relationships with key stakeholders.
• Mentor junior project managers.
• Lead planning and execution of complex, multi-year programs with significant business impact.
• Partner with business leaders, functional heads, and PMO teams to define program scope, resources, and timelines.
• Serve as the escalation point for program blockers and drive rapid resolution.
• Proactively identify and manage program risks, issues, and dependencies; develop mitigation and contingency plans.
• Provide regular updates and executive-ready reporting to the Senior Director and leadership committees.
• Drive continuous improvement in program management practices, tools, and governance frameworks.
• Ensure program budgets are tracked and managed effectively, balancing strategic investment with cost discipline.
• Facilitate stakeholder alignment and decision-making through workshops, steering committees, and structured communications.
• Support change management efforts to enable adoption of program outcomes across the enterprise.

Benefits

• This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits.
• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
• We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager