Sr. Manager, Enterprise Compliance

Hyundai Capital•Irvine, CA

3d•Hybrid

About The Position

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Sr. Manager, Enterprise Compliance is responsible for designing and maintaining a robust, risk-based compliance testing framework with capability to test for compliance risk across the portfolio. This includes developing standardized methodologies and test scripts, leveraging large data sets and advanced analytics to ensure testing is statistically sound, scalable, and aligned with regulatory expectations. This role will also focus on governance oversight, including independently reviewing first-line control testing, developing and monitoring Key Risk Indicators (KRIs), and escalating threshold breaches and emerging risk patterns. In addition, this role oversees regulatory complaint response processes, ensuring timely and accurate submissions to the Consumer Federal Protection Bureau (CFPB) and state regulators, conducting root cause analyses, and identifying trends and risks that inform regular reporting to leadership.

Requirements

Minimum 8 years of compliance testing and monitoring experience in the financial services industry including the development of Compliance KRIs and executive management reporting
Minimum 3 years supervisory experience.
Bachelor’s degree in business or related discipline.
Experience using data analytics and automation tools to test large data sets required
Working knowledge of consumer protection regulations related to consumer lending, including but not limited to, ECOA, FCRA, FDCPA, TILA and GLBA.
Proficiency in SQL, Python, SAS, Tableau, Power BI, or similar tools to query large data sets.
Ability to translate large and complex data into meaningful compliance insights.
Strong skills of Microsoft Office, specifically Excel, Word, and PowerPoint.
Excellent verbal and written communication skills, including ability to communicate with leadership regarding compliance risk.
Exhibit strong analytical and problem solving skills.
Demonstrated ability to coach, develop and manage employee performance.
Must possess strong interpersonal skills and be able to work well in both a team environment and independently.
Ability to adapt quickly to change, handle multiple competing projects, work with complex subject matter, possess keen attention to detail and deliver quality results in a timely manner.

Nice To Haves

Advanced degree or compliance/risk certification (e.g., CRCM, CCEP, CRCMP) preferred.

Responsibilities

Program Development & Oversight
Design and maintain a comprehensive, risk-based compliance testing framework.
Develop standardized methodologies, test scripts, and sampling strategies.
Leverage large data sets and advanced analytics to create statistically sound and scalable testing.
Ensure coverage across all business lines and regulatory requirements, including consumer and commercial financing and insurance products.
Incorporate testing of AI tools and processes to ensure compliance with consumer protection laws and emerging regulatory expectations.
Continuous Testing and Reporting Team Oversight
Ensure testing team executes on second line testing schedule.
Ensure utilization of automation and AI when practical to improve testing efficiency.
Monitor regulatory developments and ensure updates to testing scripts.
Maintain documentation of testing plans, results, and remediation activities.
Produce dashboards and reports that highlight findings, trends, and risks.
Track remediation progress and verify corrective actions are implemented.
Translate technical and analytical findings into clear, actionable insights for business and leadership.
Compliance Governance
Provide oversight and independent review of first line control testing.
Develop, maintain, and refine Compliance Key Risk Indicators (KRIs); monitor thresholds, identify trends, escalate anomalies or threshold breaches.
Lead the escalation process for KRI monitoring, recurring control failures, or emerging risk patterns and ensure timely communication to Compliance leadership and appropriate business leadership
Prepare and deliver materials for reporting compliance risk to the Compliance Review Board
Provide insights and analysis on compliance risk trends, testing outcomes, and remediation status
Regulatory Complaint Management Response
Oversee responses for complaints submitted through the CFPB and state regulators ensuring all responses are complete, accurate, and submitted within required timeframes.
Oversee second line review of high risk complaint categories and root cause analysis of issues identified through regulatory complaints
Ensure there is an effective feedback loop and formal tracking for issues
Prepare reports to summarize findings and trends
Lead, mentor and develop team members by providing direction, performance feedback, and support to ensure effective collaboration, professional growth, and achievement of organizational and personal goals