Sr. Manager, Distribution

Pure FishingKansas City, MO
Onsite

About The Position

The Sr. Manager of Distribution is responsible for leading a large, complex omnichannel distribution center supporting retail, wholesale, marketplace, and ecommerce fulfillment operations. This position provides strategic and hands-on leadership for daily operations, people development, safety, service, inventory accuracy, cost management, and continuous improvement. The role is accountable for building scalable processes, developing high-performing teams, and ensuring the distribution center is prepared to support significant ecommerce growth while maintaining strong service levels across all channels.

Requirements

  • Bachelor’s degree in supply chain, logistics, operations management, business, industrial engineering, or related field preferred; equivalent experience may be considered.
  • Minimum 10 - 15 years of progressive leadership within warehouse, fulfillment, distribution, logistics, or supply chain operations experience.
  • 5 - 7+ years of leadership experience managing supervisors, managers, and large hourly teams in a high-volume distribution or fulfillment environment.
  • Experience operating in an omnichannel environment with ecommerce, retail replenishment, wholesale, parcel, LTL/FTL, or customer-specific fulfillment requirements.
  • Strong knowledge of WMS, labor planning, inventory control, receiving, picking, packing, shipping, replenishment, returns, and performance management.
  • Demonstrated success leading continuous improvement initiatives with measurable results in productivity, cost, safety, quality, or service.
  • Experience managing budgets, labor cost, overtime, capacity constraints, service levels, and operational KPIs.
  • Ability to work flexible hours as needed to support multi-shift operations, peak periods, and business-critical events.
  • Lean Six Sigma Green Belt, Black Belt, APICS, CSCP, CPIM, OSHA, or similar certification.
  • Experience with automation, conveyors, sortation, pick-to-light, goods-to-person, robotics, cartonization, slotting optimization, or labor management systems.
  • Experience scaling ecommerce fulfillment operations through rapid growth, new channel launches, network changes, or facility expansion.
  • Strong financial acumen with experience building business cases, tracking savings, and managing return on investment for operational improvements.
  • Experience working in a metrics-driven culture using dashboards, BI tools, daily management systems, and structured operating rhythms.

Nice To Haves

  • Ability to work in a distribution center environment with exposure to warehouse equipment, varying temperatures, noise, and active material handling areas.
  • Ability to stand, walk, and move throughout the facility for extended periods as needed.
  • Ability to work flexible schedules, including evenings, weekends, holidays, and extended hours during peak business periods.
  • Must be able to comply with all safety requirements, personal protective equipment standards, and site operating procedures.

Responsibilities

  • Lead and direct daily distribution center operations, including receiving, put-away, replenishment, picking, packing, sortation, staging, shipping, returns, inventory control, and value-added services.
  • Provide leadership to managers, supervisors, leads, and hourly associates across multiple departments, shifts, or operating windows.
  • Ensure operational execution supports omnichannel fulfillment requirements, including ecommerce direct-to-consumer orders, retail replenishment, wholesale distribution, marketplace activity, parcel shipping, LTL/FTL shipments, and customer-specific requirements.
  • Develop labor plans, staffing models, operating schedules, and workflow priorities aligned to volume forecasts, promotional activity, seasonality, peak periods, ecommerce growth, and service-level commitments.
  • Monitor and improve facility performance against key operating metrics, including safety, quality, inventory accuracy, productivity, cost per unit, order cycle time, on-time shipping, dock-to-stock time, throughput, and customer service.
  • Partner cross-functionally with transportation, planning, customer service, merchandising, technology, finance, human resources, safety, maintenance, and senior leadership to align distribution center execution with business priorities.
  • Maintain a visible leadership presence on the floor to remove barriers, coach leaders, reinforce standards, validate process compliance, and drive accountability.
  • Ensure compliance with company policies, workplace safety standards, OSHA requirements, equipment safety practices, and applicable regulatory requirements.
  • Manage operating budgets, labor expense, overtime, supplies, equipment utilization, vendor support, and cost-control initiatives.
  • Support and optimize warehouse technology and operational systems, including WMS, LMS, OMS, TMS, RF equipment, material handling systems, automation, and business intelligence tools.
  • Design and scale fulfillment processes that support rapid ecommerce growth while maintaining service levels for existing distribution channels.
  • Balance competing channel priorities, including parcel fulfillment, LTL/FTL shipping, retail replenishment, customer-specific routing guides, marketplace requirements, and expedited orders.
  • Lead capacity planning for labor, space, slotting, equipment, automation, and carrier throughput to support future order growth.
  • Partner with technology and operations teams to optimize WMS/OMS logic, wave planning, batch picking, cartonization, inventory allocation, routing, and exception management.
  • Prepare the operation for peak periods, promotional surges, holiday demand, product launches, and new customer/channel onboarding.
  • Develop and lead a continuous improvement roadmap focused on safety, quality, cost, service, productivity, space utilization, labor efficiency, inventory accuracy, and ecommerce scalability.
  • Apply Lean, Six Sigma, Kaizen, 5S, standard work, visual management, root cause analysis, value stream mapping, and DMAIC methods to eliminate waste and improve process flow.
  • Establish baseline performance, define target conditions, prioritize opportunities, and track financial and operational benefits from improvement initiatives.
  • Lead cross-functional improvement events involving operations, engineering, maintenance, technology, inventory control, transportation, HR, and frontline associates.
  • Create and maintain standard operating procedures, job instructions, process controls, daily management routines, and audit mechanisms to sustain improvements.
  • Use operational data, WMS reporting, labor management insights, dashboards, time studies, and floor observations to identify bottlenecks, defects, rework, excess travel, poor slotting, congestion, and capacity constraints.
  • Drive improvements in picking paths, slotting strategy, replenishment logic, pack station design, dock flow, wave planning, returns processing, inventory control, and carrier handoff.
  • Build associate engagement by creating feedback loops, recognition programs, problem-solving boards, and structured methods for frontline employees to submit and test improvement ideas.
  • Partner with finance to validate savings, productivity gains, cost avoidance, and return on investment for labor, equipment, automation, and process changes.
  • Ensure change management is embedded into every improvement project through communication plans, training, leader standard work, readiness reviews, and post-implementation audits.
  • Develop supervisors and managers in continuous improvement thinking so the site can sustain a daily improvement culture rather than relying only on project-based events.
  • Report progress to senior leadership with clear metrics, project status, risk mitigation plans, and recommendations for additional investment or support.
  • Build a high-performance leadership team through coaching, accountability, succession planning, and development of managers, supervisors, leads, and associates.
  • Create a culture of safety, ownership, urgency, collaboration, inclusion, and continuous improvement.
  • Set clear expectations, inspect performance, provide timely feedback, and hold leaders accountable for results and behaviors.
  • Partner with HR on staffing strategy, recruiting, onboarding, retention, performance management, engagement, and workforce planning.
  • Lead communication routines such as shift start-up meetings, tier meetings, KPI reviews, action planning sessions, and business reviews.
  • Promote cross-training and flexible staffing models to support changing volume, channel mix, and ecommerce demand variability.
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