Sr. Manager – DevOps/QE

RBC • Mississauga, ON

1d • Onsite

About The Position

As a Sr. Manager of DevOps/QE, you will oversee the activities of DevOps/QE automation teams and members, developing, implementing, and maintaining a system of Quality Engineering at RBC Insurance Technology (RBCI IT). We are looking for a leader who is people-driven, client-focused, and a change agent to support the overall DevOps/QE automation strategy and transformations within RBCI IT. This role will also leverage AI and AI-driven SDLC practices to enhance efficiency, innovation, and quality in our processes.

Requirements

• 10+ years of Quality Assurance/Quality Engineering experience, with 3 to 5 years of people management experience.
• Minimum 5 years of experience developing and implementing program/project end-to-end testing strategies and plans and managing the end-to-end process.
• Experience with DevOps, CI/CD/CV pipeline automation, and AI-driven SDLC practices.
• Experience leading all facets of testing, including test optimization and automation, with a focus on AI-driven solutions.
• Strong knowledge of methodologies, frameworks, and best practices (Agile, Kanban, Scrum, etc.).
• Very good communication skills. Ability to focus, prioritize, and solve complex problems.

Nice To Haves

• Experience with Insurance industry data/systems.
• Experience in vendor management.
• Knowledge of data management and IFRS (International Financial Reporting Standards).
• Bachelor’s degree in computer science, Computer Engineering, or related (technical) degree/diploma.

Responsibilities

• Responsible for managing test teams and aligning to RBC Quality Engineering practices, incorporating AI-driven SDLC methodologies.
• Responsible for integration of team members into Squads/Programs/Projects, assuring engagement at the start of the initiative.
• Responsible for managing resources and vendor coordination, driving alignment with RBC practices and efficient usage.
• Effectively communicate and build rapport with team members and other stakeholders from Business, IT, vendors, etc.
• Execute Performance Management processes, including ensuring development plans & performance reviews are in place.
• Ensures team has adequate training, consulting, and tools to deliver objectives, including AI and automation tools.
• Supports senior management in the development of workforce skill sets to meet transformation needs and achieve strategic goals.
• Accountable for maximizing automation for all project functional testing deliverables in the portfolio, leveraging AI-driven solutions.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree