Sr. Manager Customs Compliance, North America

Sony•San Diego, CA
•$146,939 - $195,919•Hybrid

About The Position

The Sr. Manager Customs Compliance, North America leads Sony Electronics’ corporate customs and trade compliance strategy. The role develops, implements, and maintains compliance policies, procedures, systems, and training, and provides guidance and operational support to help the company, its affiliates, and subsidiaries comply with applicable U.S., Canadian, and other global import and export requirements. The position works across Legal, Logistics, Tax, Engineering, Operations, Procurement, Supply Chain, other internal teams, and external stakeholders. It conducts internal audits of import declarations, manages corrective actions and regulatory communications, and prepares documentation for external audits and inquiries. The role also performs annual financial analyses and import valuation reconciliations, leads the Duty Drawback Program, and advises on tariff classification, customs valuation, origin, partner government agency requirements, and special trade programs. The anticipated base pay range is $146,939 to $195,919. The position is eligible for an annual corporate bonus plan, which is based on company performance and is not guaranteed, and a comprehensive benefits package. Sony describes a hybrid home/office workplace and offers monthly “Free Fridays” and early Friday shutdowns throughout the year, including summer half-days.

Requirements

  • Bachelor’s degree in international trade, supply chain, accounting, finance, business, or a related field, or equivalent relevant experience.
  • At least 10 years of progressively responsible experience in customs, international trade, or import/export compliance.
  • Extensive knowledge of U.S. customs laws and regulations, including tariff classification, customs valuation, country of origin, entry requirements, and special trade programs.
  • Demonstrated experience developing and implementing customs compliance strategies, policies, controls, and training.
  • Experience conducting compliance reviews or audits, managing corrective actions, and responding to government inquiries or external audits.
  • Strong knowledge of duty reduction and recovery programs, including drawback, foreign-trade zones, customs reconciliation, protests, and petitions.
  • Experience analyzing complex financial and customs data, performing cost analyses, and reconciling import activity to accounting records.
  • Advanced proficiency with Microsoft Excel and experience working with large, complex data sets.
  • Experience with enterprise business systems and global trade management software.
  • Strong written and verbal communication skills, including the ability to explain technical requirements and influence cross-functional stakeholders.

Nice To Haves

  • Licensed Customs Broker, Juris Doctor, MBA, or advanced degree in tax, finance, supply chain, or a related discipline.
  • Experience leading customs and trade compliance programs for a complex, multinational organization.
  • Working knowledge of Canadian customs requirements and experience interacting with U.S. and Canadian customs authorities.
  • Experience with partner government agency requirements and regulated product imports.
  • Experience designing or improving global trade compliance processes, systems, controls, and reporting.
  • Proficiency with Microsoft Access or other database and analytics tools.
  • Demonstrated people leadership, project management, and change management experience.

Responsibilities

  • Lead North American customs and trade compliance strategy, including developing, implementing, and maintaining policies, procedures, systems, and training.
  • Provide compliance guidance and operational support for applicable U.S., Canadian, and other global import and export requirements.
  • Partner with internal teams and external stakeholders to support consistent import and export compliance.
  • Conduct internal audits of import declarations, identify compliance gaps, and ensure corrective actions are completed and filed with U.S. and Canadian customs authorities.
  • Manage communications with government agencies and prepare documentation in response to external audits and regulatory inquiries.
  • Perform annual financial analyses and prepare import valuation reconciliations comparing declared entry costs with actual company financial records.
  • Lead the Duty Drawback Program and identify compliant opportunities to reduce, recover, or avoid customs duties.
  • Provide expertise on tariff classification, customs valuation, country of origin, partner government agency requirements, and special trade programs.
  • Advise on and support bonded warehouses, foreign-trade zones, customs reconciliation, protests, and petitions.
  • Monitor regulatory developments and translate changes into business requirements, controls, training, and process improvements.

Benefits

  • Annual corporate bonus plan based on company performance; not guaranteed.
  • Healthcare benefits, including medical, dental, and vision coverage.
  • Paid medical leave.
  • 401(k) plan with matching company contributions.
  • Vacation time.
  • Education assistance.
  • Student loan assistance program.
  • Eighty hours of paid sick leave annually.
  • Up to twelve weeks of paid parental leave.
  • Hybrid home/office workplace.
  • Monthly “Free Fridays” and early Friday shutdowns throughout the year, including summer half-days.
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