Sr Manager – Customer Identity & Platform Engineering

Stanley Black & Decker•Towson, MD

4d•Remote

About The Position

As a Senior Manager, Customer Identity & Access Management (CIAM) platform, backend engineering, AWS cloud services, and the shared platform capabilities that support these experiences, you’ll be part of our IT – Customer Engagement team working as a remote employee. We’re looking for an experienced engineering leader to own our Customer Identity & Access Management (CIAM) platform, backend engineering, AWS cloud services, and the shared platform capabilities that support these experiences.

Requirements

10+ years of software engineering, backend development, or platform engineering experience, including experience leading engineering teams.
Strong expertise in Customer Identity & Access Management (CIAM), OAuth 2.0, OpenID Connect (OIDC), SAML, and modern identity platforms.
Experience designing and developing cloud-native backend applications, REST APIs, distributed systems, and microservices.
Strong experience designing and operating solutions on AWS, including compute, networking, storage, databases, messaging, and monitoring services.
Experience with Kubernetes, containerized applications, and modern cloud architecture.
Strong understanding of secure software development and privacy regulations such as GDPR and CCPA.
Experience leading technical initiatives across multiple teams while balancing business priorities with engineering quality.
A practical, collaborative leadership style with a passion for developing people and delivering reliable technology.

Responsibilities

Lead and develop a team of software engineers, cloud engineers, and product owners.
Define and execute the technology roadmap for Customer Identity & Access Management (CIAM), backend services, and shared platform capabilities.
Design, build, and operate secure backend services, APIs, and microservices that support websites, mobile applications, customer registration, warranty, service, and other digital products.
Lead the architecture and operation of cloud-native solutions and shared services running on AWS.
Build reusable platform capabilities that enable multiple product teams across the organization.
Establish engineering best practices for DevSecOps, CI/CD, automated testing, observability, reliability, and platform performance.
Partner with Product Management, Digital Experience, Cybersecurity, Enterprise Architecture, and Data teams to translate business needs into scalable technical solutions.
Ensure customer identity, backend services, and cloud platforms meet security, privacy, and regulatory requirements.
Drive platform modernization, improve engineering efficiency, and reduce technical debt.
Coach and mentor engineers while fostering a collaborative, accountable engineering culture.