Sr Manager Content

LG Electronics • Alpharetta, GA

1d

About The Position

This role owns product content, establishing governance, standards, and a single source of truth to ensure consistency and accuracy across all platforms. It leads the strategy, implementation, and optimization of PIM/DAM systems, while overseeing technical writing and end-to-end content operations to drive efficiency and quality. Additionally, the position defines and delivers technical training programs, managing instructional design and enabling internal teams and partners with effective learning solutions

Requirements

• Bachelor’s degree in Marketing, Business, Communications, Technical Writing, or related field
• 7+ years of experience in content management, PIM/DAM systems, or technical enablement within HVAC, building technologies, or industrial B2B
• Experience leading technical writing, instructional design, or content operations teams
• Strong expertise in content architecture, data governance, and digital platforms
• Proven ability to manage vendors and influence cross-functional stakeholders in a matrixed organization
• Excellent communication, leadership, and strategic thinking skills

Responsibilities

• Serve as the enterprise owner of product content, ensuring accuracy, consistency, and accessibility across all platforms
• Define and enforce content governance standards, including taxonomy, structure, and lifecycle management
• Maintain a “single source of truth” for product information and digital assets across systems and channels
• Define and execute the strategy and roadmap for PIM and DAM platforms (e.g., Akeneo, Bynder)
• Design and optimize product data models, asset structures, and system integrations
• Manage external vendors and third-party developers to ensure performance and scalability
• Lead the Technical Content Architect function and drive continuous improvement of content systems
• Lead and develop the Technical Writing team, establishing standards, templates, and best practices
• Own the end-to-end content creation lifecycle, from intake through publication
• Establish centralized content operations to improve efficiency, consistency, and reuse
• Partner with cross-functional stakeholders to ensure technical accuracy and alignment
• Define and lead the technical training strategy for internal teams and channel partners
• Manage the Instructional Design team and oversee development of training programs
• Partner with external vendors for technical training content and delivery
• Define curriculum, delivery methods (digital, in-person, hybrid), and training materials scope

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.
• Eligible for the relevant benefit programs offered through our partner agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager