Sr. Manager Category Sales Enablement

Best Buy•Richfield, MN

12d

About The Position

The Senior Manager of Category Operations is directly responsible for influencing and executing the category strategy. The Sr. Manager is responsible for co-development of business strategies with direct accountability to deliver an end-to-end operational plan. This individual will provide operational leadership, expertise, and input on business decisions. The Sr. Manager will build and own merchant relationships and vendor partnerships, as well as interact with business team members at all levels including retail field, IT, Demand Planning, Marketing, Finance and respective business groups.

Requirements

5 or more years of direct people management experience
5 or more years of retail, services or equivalent experience
4 or more years of experience building cross-functional partnerships
4 or more years of business operations and support experience

Nice To Haves

4 or more years of vendor partnership experience
4 or more years of project management experience

Responsibilities

Develop ongoing and end-to-end operational strategy to support business categories
Direct responsibility for category or initiative operational plan and process
Partner with business team, marketing, retail, IT, finance, demand planning, and other partners to ensure holistic marketing and operational strategies are developed and executed
Engage with retail and corporate partners to ensure strategies and information are developed with a retail operational lens
Accountable for the effectiveness of day-to-day operational needs including training, communication, issue resolution, capacity management, SOP, measurement and business analysis
Provide business team with operational perspective, advice and limits regarding sales proficiency, retail capacity, training best practices, scorecards/measurements, recognition programs and retail communications
Accountable for ensuring infrastructure and tools are strategically designed to maximize business across the category
Work with field multi-unit leaders to help guide decisions, support local initiatives, and resolve issues around specific category responsibilities
Provide operational subject matter expertise throughout the category and broader operational organization
Accountable for merchant relationships, vendor partnerships, key business category needs and operational category decisions
Act as operational SME and represent retail through feedback throughout decision making process
Directly responsible for daily direction and management of a team of individuals
Effectively motivating and developing team members to gain additional skills and experiences
Creating and delivering team vision and goals
Performance and talent management