Sr. Manager, Asset Protection
About The Position
The Senior Manager, Asset Protection ensures the safety and security of Supply Chain colleagues and company assets by managing the Asset Protection function and team in a high-volume Supply Chain Distribution Center. The role supports company profit objectives and customer service goals, maintains compliance with company policies, internal audits, and legal requirements, and performs other duties as assigned. The position manages Asset Protection staff and operations, develops shortage and security strategies, oversees asset-protection systems and trailer security, and partners with facility leadership and law enforcement. It also includes budget support, risk analysis, performance review, process-improvement projects, and the development of direct reports and succession plans.
Requirements
- Bachelor’s degree or equivalent work experience in a related field.
- Effective written and verbal communication skills, including the ability to draft reports and communications and present to management and internal and external business partners.
- Ability to interpret technical documents, including safety rules, operating and maintenance instructions, and procedure manuals.
- Strong interpersonal skills and ability to communicate and collaborate with diverse groups of customers, peers, and stakeholders.
- Resourcefulness and adaptability in a dynamic work environment with changing priorities.
- Ability to meet the stated physical demands, including lifting at least 50 pounds and standing for at least two consecutive hours.
Responsibilities
- Manage Asset Protection operations in a high-volume Supply Chain Distribution Center to support profit objectives and customer service goals.
- Enforce company and asset-protection policies to protect and monitor assets, alarms, property, employees, and visitors.
- Communicate shortage and asset-protection issues to facility management and supervisors, recommend solutions, and maintain timely communication with stakeholders.
- Develop and manage direct reports, support individual growth and performance, and maintain a succession plan.
- Develop and execute shortage strategies to improve inventory accuracy, shortage results, and sales.
- Identify causes of shortage and investigate possible internal or external dishonest activity.
- Ensure the security and accuracy of trailers moving in and out of the facility.
- Manage staff communications, work assignments, scheduling, processing, throughput levels, balancing, and operating standards.
- Assist with budget development, manage to goals, and make adjustments as needed.
- Ensure departments meet or exceed performance requirements for safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan.
- Maintain compliance with Supply Chain Asset Protection standards, Macy’s Internal Audits, and legal requirements.
- Ensure proper operation of Asset Protection systems and equipment, including alarms, CCTV, trailer management, identification systems where applicable, computer equipment, and physical security.
- Conduct Asset Protection Risk Analysis and complete capital projects as needed.
- Review activity, cost, operations, and forecast analyses to assess progress toward department goals and objectives.
- Implement and maintain Macy’s Supply Chain Asset Protection policies and procedures.
- Coordinate with local, municipal, state or provincial, and federal law enforcement and government agencies on criminal cases and compliance issues.
- Lead projects to create or review processes, policies, and technologies and identify cost-saving opportunities.
- Foster an environment of acceptance and respect that strengthens relationships and authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
