Sr. Manager, Area Customer Operations

Coca-Cola • Atlanta, GA

17h • Hybrid

About The Position

The Senior Manager, Area Customer Operations is responsible for providing operational leadership and management of Foodservice customers and clients, execution of customer specific volume and profit generating strategic initiatives with equipment and/or service components, creation and management of the annual Service and capital budgets for assigned foodservice account teams. This includes Planning, Rolling Estimates & course corrections and collaboration with Local Finance and Foodservice Sales Team on planning & rolling estimates, forecasting, new products & platforms, and program execution, and customer value creation. This is a customer facing role and the ideal candidate would feel comfortable communicating at both the CEO and Service Technician Level.

Requirements

• Required to be US Atlanta AOC based 3-5 days a week in the office.
• 2-4 years customer management experience or customer operational management experience
• 2-4 years of general Operations experience
• 2-4 years of Project Management experience
• 2-4 years of experience in contract negotiations and financial modeling
• Ability to Influence and drive customer solutions (Sales experience required)
• Currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Nice To Haves

• BA or BS degree

Responsibilities

• Create, lead and execute customer strategic initiatives.
• Lead the operational elements of customer annual business plans.
• Manage customer rolling estimates for service and capital expense.
• Directly participate in customer selling efforts of operational products & services and customer stewardship.
• Provide operational Subject Matter Expertise to internal client groups.

Benefits

• Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, fairlife & Topo Chico
• We work with a diversified group of customers which range from retail & grocery store outlets, theme parks, movie theatres, restaurants and many more each day
• A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
• Annual Incentive Reference Value Percentage: 15
• Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees