Sr. Manager, Applications Development, Sitecore

American Heart Association•Dallas, TX

10d•Hybrid

About The Position

The Sr. Manager, Application Development, Sitecore is responsible for leading the delivery, technical execution, and operational management of the organization’s digital experience platforms, with a primary focus on Sitecore and supporting digital solutions. This role ensures the successful build, enhancement, deployment, and support of scalable digital applications across a portfolio of web and digital platforms. The position leads development teams (onshore and offshore), manages operational and project budgets, vendor relationships, and partners closely with business stakeholders to deliver solutions aligned with defined priorities.

Requirements

Bachelor’s degree (or equivalent experience)
3 years minimum of application development experience with leadership responsibility
Strong experience with Sitecore (XP, XM Cloud) or similar platforms
Expertise in .NET, APIs, and enterprise web application development
Proven experience delivering enterprise-scale digital applications

Nice To Haves

8 years of application development experience with leadership responsibility
Experience with SitecoreAI and personalization enablement
Experience with headless/composable architectures and modern front-end frameworks
Experience with Azure cloud and DevOps practices
Familiarity with enterprise platforms (Salesforce, CDP, Coveo, etc.)

Responsibilities

Lead end-to-end delivery of Sitecore and supporting digital platform solutions, ensuring high-quality and maintainable implementations
Oversee development, testing, deployment, and support across multiple concurrent initiatives
Manage delivery timelines, dependencies, and resource allocation to meet project commitments
Ensure adherence to SDLC, agile practices, and release governance and teams follow platform architecture, integration patterns, and standards
Guide teams in leveraging Sitecore and SitecoreAI capabilities within solution delivery
Oversee enhancements, maintenance, and lifecycle management of multiple digital platforms and web properties within the Digital Solutions portfolio (beyond Sitecore)
Ensure consistency in development practices and delivery processes across platforms
Manage operational budgets for digital platform delivery, including staff augmentation and vendor spend, platform-related operational expenses, and project delivery budgets
Partner with Procurement, Finance, and Legal teams on vendor selection and onboarding, contract execution and SOW alignment, and financial tracking and budget forecasting
Ensure adherence to financial controls and organizational policies
Manage third-party vendors, system integrators, and offshore/onshore teams
Ensure vendor performance aligns with delivery expectations, quality standards, and cost controls
Oversee resource planning and capacity management across teams
Monitors operational metrics and processes and implements standard methodologies, tools, and best practices to ensure high-quality deliverables
Establish and enforce development practices, coding standards, and quality controls
Monitor system performance, reliability, and operational health
Ensure compliance with security, privacy, and organizational standards
Lead, mentor, and coach development teams and technical leads
Drive a culture of accountability, delivery excellence, and continuous improvement
Support hiring, onboarding, and workforce planning
Partner with business stakeholders to deliver solutions aligned to defined priorities
Collaborate with BT input on feasibility, estimation, and delivery sequencing
Communicate delivery status, risks, and dependencies to leadership